**What’s the role?**
We have an exciting opportunity to join the Subscriber Experience & Delivery team working across some of the most well-known media brands across Australia.
Reporting to the Senior Manager – Delivery, this role will advocate for the subscriber experience from acquisition through to the omni-channel service experience for national, metro and regional masthead subscribers within key initiatives and projects. In this role, you will gain hands-on exposure to project based work and gain an in-depth understanding of the different phases of the subscription lifecycle in its entirety.
The **Executive, Delivery** is a fundamental support role that will collaborate with multiple business stakeholder groups and partner with technical project leads on the end-to-end delivery of initiatives, supporting both the business and operational delivery of key initiatives that optimise customer and business outcomes for all News brands. The role will also work closely with the Marketing team on customer-facing go-to-market activities.
Day to day, the role will carry out tasks such as:
+ Support the execution of the SX & Delivery roadmap, ensuring project deliverables are met on time, including both technical and business tasks;
+ Provide administrative support including maintenance of project management systems, preparation of plans / results tracking / status reports;
+ Support testing and sign off of new capabilities and/or products ahead of launch (UAT/BVT);
+ Execute GTM activities including delivering the product and marketing requirements (e.g product matrix, T&Cs, customer journey mapping, and briefing relevant teams for campaign delivery);
+ Execute change program for internal/external communications (incl. contact centre briefing)
+ Provide performance reporting for review and analysis for new initiatives implemented.
**Who are you?**
You’re a highly motivated person who is passionate about working in a high-performing environment. You will also be a team player who effectively builds relationships and is a fast learner with a technical mind who can pick up technical concepts quickly. You will need to have the following:
+ **Bachelor’s degree** in Marketing, Business, Project Management, or a related field preferable. Internship or placement experience is beneficial.
+ **Customer-first approach:** a champion for the customer when problem-solving for the best outcome.
+ **Analytical & critical thinking** : Ability to analyse data sets and develop segmentation and cohort analysis; solid analytical and problem solving skills, breaking issues down into their components to assess problems and risks.
+ **Understanding of project management principles** with experience in supporting the delivery of projects & stakeholder management across company functions to deliver customer outcomes over a sustained period of time.
+ **Effective time management** : Solid project management skills, with the ability to prioritise tasks and manage deadlines.
+ **Adaptability & flexibility** : Successfully adjusts to and works effectively with uncertain & changing situations, and a variety of individuals or groups.
+ **Knowledge and hands on experience across** Microsoft Office Suite (Word, Excel, Power Point), Google Suite and experience with tools such as Confluence, Jira, Monday.com (or similar) is highly desirable.
**News Benefits**
News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:
+ **Exclusively ours** – Access to publications and products from across the News Corp family
+ **Health & wellbeing** – Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)
+ **Time off** – News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.
+ **Helping you grow** – Development opportunities (including diversity and inclusion – focused education series) and recognition
+ **Financial wellbeing** – Support on making the most of your money
+ **Perks & discounts** – Exclusive offers across a range of products and services
+ **Giving back** – Make a difference to our communities.
+ **Workplace Inclusion and facilities** – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms
Who are we?
News Corp Australia is evolving in response to the expectations and challenges of the digital world in which we now live. We have an amazing opportunity to reinvent our industry and redefine the future of media in Australia. We are passionate about what we do and are proud of our heritage of world-class journalism and entrepreneurial spirit.
Our environment is supportive and friendly, we encourage innovation, collaboration and creative thinking. If you thrive on being challenged and enjoy working in a fast-paced stimulating environment, come and join us on this incredible journey.
What’s next?
Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers
**Our Commitment to Diversity, Equity and Inclusion** _We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know._
**_If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at News Corp Australia please visit_** www.newscorpaustralia.com/careers **_under the DEI section._**
**Category:**
State & Community Mastheads
We are proud to be Australia’s most impactful media group, we’re even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.
With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.
Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.