• Work from home flexibility!
• Excellent remuneration rates!
• A unique opportunity to develop in Investigations & Intelligence!

Procare’s Factual Investigation Division are seeking motivated and dedicated professionals to join our team as we continue to expand! We are seeking Investigators ideally experienced in Workers Compensation investigations to come on board.

The role is busy but incredibly rewarding and enables you to have variety and autonomy over your day to:

• Assist investigators with field enquiries and case administration;
• Skip traces & witness location support;
• Prepare and draft factual reports;
• Attend various locations within Darwin and across the Northern Territory to interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner; and
• Support the operational needs within our Surveillance and Desktop Intelligence team.

We are interested in hearing from applicants seeking a part time or casual role. We would also be keen to hear from contractors who are established as a contracting entity.

About You:

• Hold a Certificate III in Investigations (or in process of completing);
• Have a current and valid Investigators Licence (or in process of obtaining);
• Have a current and valid driver's license and vehicle;
• Ideally have experience in Workers Compensation and/or CTP claims;
• Have excellent written and verbal skills;
• Are self-motivated and able to work within strict time frames.
• If a contractor: Set up as a Pty Ltd or Sole Trader and have relevant insurances.

What We Offer:

• Excellent remuneration rates;
• Flexible arrangements – work from home or one of our conveniently located offices!;
• A comprehensive induction and thorough training in our online case management system;
• Thorough training and ongoing support from our dedicated investigations support team;
• Consistent workflow; and
• Additional employee benefits for casual or permanent staff!

Why Procare?

• Genuine and friendly working culture where our people are valued;
• Internal career progression pathways and a tailored professional development plan;
• Volunteer Day to give back to the community;
• A genuine commitment to your work life balance; and
• Social Club, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more!

About Us:

The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!

For more information, check out our website www.procareinvestigations.com.au or contact our careers team careers@procaregroup.com.au

Send in your application via the link with your CV and cover letter.

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.