Australia Job Openings

Qantas Airways Limited

Manager External Maintenance Operations

Sydney

FULL TIME

September 2, 2024

Ensure base maintenance activities meet Qantas' safety, quality, and compliance standards
Act as the primary contact for base maintenance at offshore Aircraft Maintenance Organisations
Manage project teams and foster relationships with offshore teams and stakeholders to ensure effective and commercially focused maintenance operations.
Full-time Permanent opportunity based in Mascot, Sydney

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

Our Engineering teams are world class and play a critical role in the next exciting chapter - whether it’s the introduction of new aircraft, compliance and safety or maintaining Qantas Group aircraft. In addition, our Engineers perform maintenance on our customer aircraft. Working with state-of-the-art equipment and resources, our shared commitment to professional excellence continues to keep the safety of our people and passengers as paramount.

The Manager External Maintenance Operations will be accountable to the Manager External Maintenance, to ensure that Qantas Group base maintenance activities, are executed by approved external Part 145 providers, and will without exception meet the Qantas core values of Safety, Quality, and Compliance to ensure airworthiness for safe operations, with best commercial outcomes.

The Manager External Maintenance Operations will be the key point of contact, for all base maintenance activity whilst aircraft are in dock at subcontracted Aircraft Maintenance Organisations in offshore locations.

The position will look after project management teams whilst oversighting the aircraft maintenance activity. Close relationships with the offshore team and external stakeholders will ensure the smooth running of global maintenance activity. This will require a balance of managing the Qantas Engineering team to ensure the External Suppliers meet the needs of Group Airline, by developing a customer centric and commercially focused approach, to drive the best outcomes for offshore activities.

The Manager External Maintenance Operations will guide the offshore team to drive the External Part 145 provider to invest significant effort toward continuous improvement in Safety, Quality, Compliance, Operational and Commercial performance for the best interest for the Qantas Group. The Manager External Maintenance Operations will also hold the External Part 145 provider to account for contractual KPI’s and will collate information and coordinate a quarterly review with all suppliers to ensure KPIs are being met and to identify and arrest any quality concerns and or trends, to ensure the delivery of an airworthy product.

You’ll have:

Minimum 15+ years airline experience, with a strong understanding of airline operations, maintenance / compliance and commercial framework
Strong stakeholder management across all levels of management with strong ability to lead in a fluid environment and meet objectives with good understanding of cultural etiquette.
Strong understanding of regulatory and compliance frameworks for airworthiness and aircraft maintenance.
Ability to influence/drive third-party suppliers and internal stakeholders to deliver on QE requirements.
Strong ability to drive a team and provide strong leadership
Strong ability to create and present a concept and deliver into tangible benefits
Strong project management skills.
Strong understanding of aircraft Line and Base Maintenance operations.
Ability to make relationships to reach end goal.
Strong understanding of aircraft planning processes.
Strong analytical and problem-solving skills.
Creative and flexible problem solving.
Strong communication and negotiation skills.
Excellent written and verbal communications skills.
Strong ability to deliver under pressure and manage time as needed.
Strong ability to work alone or build a team from selected areas to achieve objectives.
Astute knowledge of aircraft maintenance contract development and execution.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Please note:

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re up for an engineering challenge with strong motivation to contribute to Qantas’s core sustainability objectives, register your interest and we’ll be in touch.

Applications close: Tuesday 17th of September 2024.

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