Join Our Team at Rogue Royalty: Where Excellence Meets Opportunity
Are you looking to be just an employee, or do you want to be a valued team member helping to grow a leading brand? (If you chose the first option, this role isn't for you.)
Download Job Overview Here... https://rogueroyalty.com.au/pages/careers
About Us:
Rogue Royalty is a leading brand specializing in high-quality pet products and raw food nutrition for dogs and cats. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our mission is to provide products that enhance the lives of pets and their owners, embodying the core values of strength, durability, and style.
Job Description:
We are seeking a highly organized and customer-focused Administrative and Retail Assistant to join our team. This role is ideal for a candidate serious about their career development, with an impeccable work ethic and a passion for delivering exceptional customer service. As an ambassador of Rogue Royalty, you will embody our values and promote them to our customers, ensuring an outstanding experience.
Key Responsibilities:

• Provide excellent customer service both in-store and online, ensuring all customers feel valued and informed.
• Assist with daily administrative tasks, including managing emails, filing, and data entry.
• Maintain and organize retail displays to reflect Rogue Royalty’s brand standards.
• Support inventory management, including stock checks and reordering.
• Assist in processing online orders and handling customer inquiries.
• Collaborate with team members to create a positive and efficient work environment.
• Utilize computer skills to manage spreadsheets, databases, and other administrative tools.
• Learn and adapt to new technologies and processes to improve efficiency and customer service.

Qualifications:

• Strong communication and interpersonal skills.
• A passion for customer service with the ability to engage a diverse customer base.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Excel and general computer skills.
• A willingness to learn and adapt to new tasks and technologies.
• Ability to work both independently and as part of a team.
• Previous retail or administrative experience is a plus but not required.

Why Join Us?

• Be part of a passionate and dynamic team.
• Access growth opportunities in a supportive environment.
• Work with a brand that values quality, innovation, and customer satisfaction.
• Recognition and rewards for outstanding performance.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their experience and why they are the perfect fit for Rogue Royalty. Please send your application to hr@rogueroyalty.com.au.
Job Types: Full-time, Permanent
Pay: $22.89 – $34.94 per hour
Expected hours: 38 – 40 per week
Benefits:

• Employee discount
• Employee mentoring program
• Free food

Schedule:

• 8 hour shift

Supplementary Pay:

• Performance bonus

Experience:

• Stable Employment /Customer Service: 3 years (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person