Rostering Manager

• Monitor and ensure that Rostering team accurately data entry into WFD of shifts, changes, absences, overtime, shift swaps requests etc.
• Monitoring, identifying any process gaps, recommending any improvement oppertunities with the recruitment, onboarding, rostering workflows, and implementing changes with relevant stakeholders.
• Ensure Rostering team posts rosters at least 2 weeks in advance
• Ensure Rostering team maintains a pristine roster which accurately reflects staff profiles, availability, hours, preferences etc
• Monitor and ensure that Rostering team accurately data entry into WFD of shifts, changes, absences, overtime, shift swaps requests etc.
• Aim towards zero closures and filling all vacancies
• Provide direction to Rostering team, decision making and problem solving
• Coach, support and develop Rostering team to be the best they can be and provide guidance on managing difficult situations or staff
• Support, participate and implement any national initiatives including systems upgrades, legislative changes, projects, procedures, workflows etc
• Management of planned and unplanned closures and vacancies across Collections network.
• Involvement in national initiatives to improve and standardise collection rostering processes

• Previous experience in rostering or a similar role.
• Proficiency in software applications, including Microsoft Office (Word and Excel).
• Ability to cope with short-term deadlines and manage competing priorities.
• Ability to work autonomously, prioritise workloads, multi-task, and meet strict deadlines.
• Proven experience with electronic rostering systems, WFD ideal.
• Strong communication skills, ability to adapt communication style based on the needs of the audience.
• Proven ability to prioritise workload and multi-task to ensure work requirements are completed within expected timeframes
• Working knowledge of and the ability to apply Award conditions when shift rostering.
• Solid people management experience