Australia Job Openings

AGL Energy

Senior Business Analyst

Docklands

FULL TIME

September 1, 2024

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role:
Senior Business Analyst | Melbourne Based | 12 Month Fixed Term Contract
As we embark on the next phase of our Retail Transformation journey, we are excited to announce several newly created Senior Business Analyst (BA) roles within our program delivery teams.
As a Senior BA on the Retail Transformation team, you will play a crucial role in enhancing AGL’s customer experience across various business domains and technical platforms. You will take full responsibility for driving all analysis activities from inception through to delivery, ensuring successful outcomes across one or more key capabilities.
What you’ll be doing:
  • Serve as the primary resource for understanding the business context and shaping solutions for capabilities.
  • Collaborate with stakeholders to identify minimum viable products, balancing functionality, architecture, and user experience.
  • Translate complex business needs into clear, verifiable user stories and process flows.
  • Proactively identify, monitor, manage, and resolve risks, issues, and dependencies.
  • Ensure end-to-end process integrity across systems and business units, enabled through As-Is and To-Be process mapping.
  • Support agile estimation, planning workshops, and manage inter-team dependencies.
About you:
  • Previous demonstrated experience within a business analysis or product development role, demonstrating the ability to effectively problem solve.
  • Experience creating and maintaining documentation, such as user manuals and/or system architecture diagrams.
  • Ability to engage with and manage stakeholders at various levels, including executives and end-users.
  • Excellent problem -solving skills and attention to detail with the ability to systematically identify, isolate and report defects.
  • Collaborative mindset with the ability to work closely with cross-functional teams in an agile environment.
At AGL, we offer a wide range of benefits including:
  • Flexible working options including hybrid work.
  • Discounts on energy, telcos and solar plans.
  • Participate in Energise - our reward & recognition program.
  • Access 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Play an active role in our diversity & inclusion initiatives.
  • Novated leasing and Electric Vehicle subscriptions.
  • Access to study assistance, AGL’s share purchase plan and insurance deals.
  • Benefits may change over time and vary based on role type and location.
Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the
AGL Privacy Policy
.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location:
Docklands VIC 3008
Job Family Group:
Business and Organization Analysis Management
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