Specialist Implementation-2 Overview
The Customer Implementation System (CIS) Team works in partnership with the Customer Delivery, Global Products & Services and Account Teams in the AP region focusing on providing expert consultation, leading implementation and post production project support on all of Master Card Core and Emerging Products for our existing & new customers in the region
We have team members based throughout our Asia Pacific offices in India, Malaysia, Singapore, Japan and Australia.

Role

• Lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations
• Build and maintain effective communication channels across the regional team to share information, enhance team culture and ensure shared ownership
• Ensures customer satisfaction is measured through regular implementation administration of post-implementation and in-progress reviews. Drive projects to success metrics established with the customer and ensure application of Product Delivery best practices and methodologies.

All About You

• Self Starter with a desire to learn independently
• Understanding of payment transaction processing and industry business principles
• Ability to seamlessly integrate and implement technical solutions to meet business requirements.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.