Australia Job Openings
Resolution Life
Strategic Partnerships Manager
Melbourne
FULL TIME
September 2, 2024
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Ability to identify existing relationships to nurture and build trust with key advisers, licensee and brokers
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Understand drivers of satisfaction and dissatisfaction for advisors and proactively manage expectations and service outcomes to overcome.
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Develop a strategic planning craft to establish, maintain and nurture key relationships with resolution life’s business in Australia
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Be the voice of the Adviser and deliver feedback into the business to drive exemplary product and service standards to the market.
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Utilise data to respond to advisor sentiment to drive significant uplift in satisfaction scores.
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Establish partnership collateral and brand requirements, ensuring effective marketing and activation strategies.
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Foster strong partnerships for our broader partnership resources such as Advisor Service Managers and Trustee Relationship Managers.
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Conduct product and training sessions to educate distribution partners about Resolution Life products and services.
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Be up to date with current market conditions and competitor trends to deliver to Resolution life advice partners and key stakeholders.
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Proven track record of success in business development, including developing deep partnership and relationship management skills within the Australian life insurance industry
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Competitor knowledge in retail and group Life Insurance underwriting with an understanding of what product and Underwriting benefits drive personalised value for their business and Customers.
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Strong knowledge of life insurance product value chains, distribution channels and market dynamics
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Proactive relationships with industry working groups and associations to drive outside in thinking
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
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