• Ability to identify existing relationships to nurture and build trust with key advisers, licensee and brokers
• Understand drivers of satisfaction and dissatisfaction for advisors and proactively manage expectations and service outcomes to overcome.
• Develop a strategic planning craft to establish, maintain and nurture key relationships with resolution life’s business in Australia
• Be the voice of the Adviser and deliver feedback into the business to drive exemplary product and service standards to the market.
• Utilise data to respond to advisor sentiment to drive significant uplift in satisfaction scores.
• Establish partnership collateral and brand requirements, ensuring effective marketing and activation strategies.
• Foster strong partnerships for our broader partnership resources such as Advisor Service Managers and Trustee Relationship Managers.
• Conduct product and training sessions to educate distribution partners about Resolution Life products and services.
• Be up to date with current market conditions and competitor trends to deliver to Resolution life advice partners and key stakeholders.

• Proven track record of success in business development, including developing deep partnership and relationship management skills within the Australian life insurance industry
• Competitor knowledge in retail and group Life Insurance underwriting with an understanding of what product and Underwriting benefits drive personalised value for their business and Customers.
• Strong knowledge of life insurance product value chains, distribution channels and market dynamics
• Proactive relationships with industry working groups and associations to drive outside in thinking

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.