Team Leader | Hazelmere

• Full time permanent position
• Monday - Friday 10am - 6:30pm
Play an integral part in creating a team-first culture for the front end team to provide a seamless experience for our suppliers and customers.

Welcome to Primary Connect


Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.


We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.


Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.



What you’ll experience


Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Operations Managers, Dani.

What you’ll do


As a Team Leader you will be responsible for coaching, training and leading your team to achieve the best stock outcomes, getting the right stock to the right people at the right time and into the customers hands. Responsibilities will include:

• Lead, coach and mentor direct reports, creating a customer first culture that delivers great results
• Daily management of the business to achieve planned/budgeted KPIs, cost outcomes, safety measures and service levels
• Build and promote a team environment with a focus on working collaboratively
• Conduct team member assessments of competence
• Complete administrative tasks associated with managing the team including management of leave, time and attendance and injury management
• Ensure housekeeping and safe working practices are adhered to, promoting safety policies and procedures on an ongoing basis
• Effectively communicate with team members and key stakeholders
Focus on the continuous improvement of systems and processes

What you’ll bring


We’re looking for resilient, results driven individuals who are able to negotiate and influence with stakeholders at all levels. Who will also:

• Established leadership experience, with a proven ability to lead, inspire, engage and recognise your teams achievements
• Tertiary qualifications in Supply Chain or Logistics would be an advantage
• Strong people leadership skills and knowledge
• Strong customer service ethic and understanding of retail operations demands
• Exposure to Unions and dealing with Representatives will be advantageous
• Possess a proven history in coaching and mentoring others
Be safety focused

Endless possibilities with Woolworths Group


We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’


Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.


Everyone belongs at Woolworths Group


Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.


We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.


Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.


You can learn more about working with us on Linked In or via www.wowcareers.com.au. #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.