The Opportunity
The ICT team The Kids Research Institute Australia are a dedicated team of professionals who provide a continuous high-quality service and great end-user experience. With over 1000 users across multiple locations nationwide, our mission is to create a borderless collaboration space which is always accessible available through any modern device safely and securely.
As part of a new Cyber Project, we now have an exciting new opportunity for a Technical Writer to join this high performing team which is transforming the way that IT supports researchers and creates capabilities to support collaboration and new ways of work.
In this position, you will be responsible for creating, updating, and maintaining technical documentation for the Institute by ensuring that clear, accurate, and user-friendly manuals, guides, and procedure are available for the user. This role also involves writing and updating supporting policies and procedures against technical standards like ISO 27001, NIST, Essential 8, etc as well as developing documentation for governance where applicable.
Some of your other duties will include, but not be limited to:

• Collaborate with subject matter experts to gather information and ensure accuracy and completeness of application documentation.
• Establish and maintain an efficient document approval process, ensuring all documentation undergoes appropriate review and approval.
• Create new or review and update existing policies and procedures to reflect changes in regulations, industry standards, or business needs.
• Provide guidance and training to team members on policies and procedures, ensuring understanding and adherence to established guidelines.
• Participate in periodic audits and assessments to evaluate documentation compliance and effectiveness.

Conveniently located at Perth Children’s Hospital, this role will be offered on a full-time basis for 18 months.
About You
The successful applicant will have a Bachelor's degree in IT, Governance, Communications, or a related field and have an exceptional eye for detail. Prior experience in a similar role is also highly desirable, along with the following skills and experience:

• Experience creating technical documentation (user guides, manuals, release notes, policies), including the document approval processes and associated version control systems.
• Experience managing multiple projects independently and in teams.
• Proficiency with documentation tools (Word, Acrobat, Share Point).
• A basic understanding of IT operations, security, and compliance.
• Knowledge of project management methodologies and tools.

We are driving inclusion and diversity as part of the way we work and embrace the diverse career and life experiences of our staff. If you meet a number of the requirements (and not all), we encourage you to submit your application. We also encourage you to address any career disruptions (if applicable) you may have had in your cover letter.
About Us
Our aim is to create a workplace where people are respected and encouraged to fulfil their potential. We encourage a workforce that is innovative, eager to acquire knowledge and enhance skills; we embrace all employee differences, foster a culture that supports diversity and inclusion, and are committed to providing reasonable accommodations where required.
Some of our staff benefits include:

• Additional annual leave over Christmas and Easter.
• Save on tax and increase your take home pay by salary packaging up to $15,899 of Living Expenses and up to $2,650 on Entertainment Benefits each FBT year.
• Extensive health and wellbeing program with weekly events.
• Flexible work options and hybrid working.
• Reward and recognition program.
• Professional development opportunities including access to unlimited online training with Linked In Learning.
• Modern offices and end of trip facilities, including sit to stand desks.
• Access to Corporate Health Insurance.
• Staff purchasing discounts including travel, IT Hardware and stationery.

How to apply
If you think that this is the right role and an exciting new challenge for you, please click on 'Apply Now' to navigate to our Career Site to view the Job Description and submit your application.
Your cover letter (no more than 2 pages) should specifically address your skills and experience outlined in the “About You” section above.
Applications will only be accepted through our career portal. If you are experiencing technical difficulties with our online portal, please direct your query to recruitment@thekids.org.au
If you require reasonable accommodation in completing this application, please direct your inquiries to recruitment@thekids.org.au.

Contact Name: Steven Figliomeni
Contact Email: Steven.Figliomeni@thekids.org.au
Closing Date: 27/09/2024 - We reserve the right to hire prior to the closing date.