Northern Territory Government

JOB DESCRIPTION

Job Title Water Demand Data Analyst

Classification Science and Engineering Professional Band 3 Position No. 31215

Job Type Full time Duration Ongoing

Business Unit Customer, Strategy and Regulation Location Darwin

Reports to Manager Water Demand Reports to P/No. 31562

Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies

Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment

diversity and Special for the recruitment process or job, please discuss this with the contact officer. For more information about applying for

Measures this position and the merit process, click here

recruitment plans Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plan, click here

Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary

Applicants qualifications listed in your application. For further information for applicants and example applications: click here

Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,

Selected Applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding

Merit of the reasons for decision. For further information: click here

PRIMARY OBJECTIVE

Manage and analyse water use and efficiency data to evaluate, design, and report on water efficiency programs. The role focuses on delivering

accurate data insights, driving water efficiency initiatives, and ensuring the integrity and effectiveness of program outcomes across various regions,

including remote communities.

KEY RESPONSIBILITIES

The “WHAT” to be delivered

• Embrace the unique challenge of working in diverse environments, from urban settings to remote communities, where your data-driven insights

and innovative solutions will directly impact water sustainability and improve lives across the Northern Territory.

• Manage and analyse water use and efficiency data to evaluate, design, and report on water efficiency programs in Darwin and other regions,

including remote communities across the Northern Territory.

• Drive the customer-centric aspects of digital metering for water efficiency, including the creation of intuitive customer portals, streamlined leak

reporting systems, and comprehensive water efficiency audits for high-use customers.

• Design and deliver databases/dashboards for engagement activities tailored to each project’s needs.
• Gather and integrate customer feedback into water efficiency programs, ensuring that customer needs and experiences are reflected in program

designs and adjustments.

• Serve as a subject matter expert, providing guidance on Monitoring and Evaluation of water efficiency programs, liaising with stakeholders, and

contributing to the development and strategic direction of the Water Efficiency Portfolio.

• Communicate technical subjects in plain English to stakeholders, including the Northern Territory public, in written and face-to-face formats to

achieve water efficiency behaviour change.

• Provide training and support to team members or stakeholders on data analysis tools, dashboards, and best practices in water efficiency.
• Ensure data governance and quality assurance, maintaining the integrity of data reported against program objectives and

developing/maintaining accurate work instructions and metadata for dashboard analytics

COMPETENCY PROFILE

“HOW” to do it (Manager of Team profile – refer to Power and Water’s Behavioural Competency Guide)

Builds effective teams Building strong-identity teams that apply their diverse skills and perspectives to achieve

common goals.

Courage Stepping up to address difficult issues, saying what needs to be said

Cultivates innovation Creating new and better ways for the organisation to be successful.

Customer focus Building strong customer relationships and delivering customer-centric solutions

Directs work Providing direction, delegating, and removing obstacles to get work done.

Interpersonal acumen Relating openly and comfortably with diverse groups of people

Plans and aligns Planning and prioritising work to meet commitments aligned with organisational goals.

Resourcefulness Securing and deploying resources effectively and efficiently.

LAST UPDATED: 22/8/2024 EMPLOYEE SIGNATURE:

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AT POWER AND WATER:
Job Description Northern Territory Government

MANAGEMENT RESPONSIBILITIES

No. of Direct Reports 0 No. of Indirect Reports 0

Key Interactions: External Stakeholders (as per Single Point of Accountability Standard), all levels of government, including Local

Councils, NTG departments, Do E, DIPL, TFHC and OWS. Within Power and Water; Water Services Operational and

Planning staff, remote Utility Service Contractors, Corporate Affairs, Customer Experience and Operations Centre,

and members of both the PWC Senior and Executive Leadership Teams.

COMPLIANCE

We expect you to:

• Actively align, support and promote Power and Water’s Values and support building a constructive workplace culture that celebrates

achievement through its people.

• Carry out duties in accordance with Power and Water’s Safety and Environmental policies and procedures, working towards our goal of Zero

Harm.

• Ensure all activities undertaken as a Power and Water employee comply with Power and Water’s Code of Conduct , Management Standards and

Procedures, relevant Acts, legal demands and that you manage all of your activities and responsibilities within the Power and Water risk

management framework.

SELECTION CRITERIA

Qualification and Skills Experience

Essential • Mandatory minimum 3 or 4 year Science or • Proven experience in data analysis and reporting

Engineering degree recognised in Australia. within the water management, environmental

science, or utility sectors, with a focus on evaluating

• Strong analytical and data management skills: and optimising resource efficiency.

Expertise in analysing and interpreting complex • Proven experience in designing, developing, and

data sets, particularly in water use, efficiency, and maintaining databases, dashboards, and analytical

consumption. tools for monitoring water use, efficiency, and

• Proficiency in data analysis tools and software: customer behaviour, as well as tracking and

Competence in using tools such as Excel, SQL, R, evaluating efficiency programs

Python, or other relevant data analysis and • Experience in managing contractors and project

visualisation software. management, design, and evaluation.

• Problem-solving and critical thinking abilities: • Experience in data governance and quality assurance

Capacity to identify issues, analyse data, and practices to maintain the accuracy, integrity, and

recommend effective solutions for water consistency of data reported against program

efficiency and resource management. objectives.

• Project management skills: Ability to manage and • Demonstrated experience engaging and achieving

coordinate multiple projects, ensuring timely common goals with varied stakeholders across the

delivery of objectives. government and private sectors, with highly

• Effective communication skills: Ability to translate developed verbal and written communication skills.

complex technical information into clear, concise • Proven experience in producing and communicating

language for various stakeholders, including non- high-quality written and oral reports to a wide range

technical audiences. of audiences.

• Attention to detail: High level of accuracy and

precision in data analysis, reporting, and ensuring

data integrity.

Desirable • Familiarity with digital metering and customer • Experience in designing and implementing digital

engagement tools: Experience in implementing metering systems and customer engagement

and managing digital metering systems, customer platforms, particularly for monitoring and improving

portals, or similar technologies water use efficiency.

FURTHER INFORMATION

1. Contact Joel Spry on 08 8924 5124 for further information about the position

2. Information about Power and Water Corporation may be viewed at powerwater.com.au

3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave loading and the

value of an extra week’s annual leave.

Apply Online: https://jobs.nt.gov.au/Home/Job Details?rtf Id=303875 Approved September 2024

Vacancy Closes: 29/09/2024 Rachael Garrigan- General Manager – Customer, Strategy and

Regulation

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