Position Title : Programme Support Coordinator
Duty Station : Vienna, Austria
Classification : Professional Staff, Grade P3
Type of Appointment : Special short-term graded, Six months with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 22 October 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;
Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
The International Organization for Migration (IOM) is part of the United Nations (UN) System as
the leading inter-governmental organization promoting since 1951 humane and orderly
migration for the benefit of all, with 174 member states and a presence in over 100 countries.
The Europe and Central Asia (ECA) region faces both sudden and slow-onset disasters which
affect hundreds of millions of individuals annually and result in significant displacement and
damage to infrastructure. While regional and national disaster management capacities have
been established and enhanced, they are often overwhelmed due to the frequency and scale of
the impact on people’s lives, livelihoods and infrastructure.
In the 53 countries covered by ECA region from Regional Office Vienna (ROV) , IOM is
committed to supporting regional institutions and Member States to reduce exposure and
vulnerability to risks, enhance communities’ resilience and augment the capacity of crisis

response agencies. The Emergency and Post-Crisis Unit (EPC) in the Regional Office Vienna
provides direct support to the Organization’s crisis-related work, including emergency
preparedness, response, risk reduction and support to recovery, transition, and peacebuilding
processes. IOM supports capacity building and long-term risk reduction efforts in order to
strengthen national responses and assure the operational presence required for rapid reaction
and scale-up during sudden onset disasters. This enables life-saving responses, the ability to
provide real time displacement monitoring, support for recovery efforts and the identification and
establishment of durable solutions for affected communities.
The Programme Support Coordinator will work under overall supervision of the Regional
Director and the direct supervision of the Senior Regional Thematic Specialist (Humanitarian
Response and Recovery) , in coordination with other relevant Units of the Regional Office,
Vienna. The Headquarters (HQ)-led Level-3 Ukraine emergency operation consists of a
large-scale conflict setting as well as numerous complex refugee contexts in surrounding and
neighbouring countries; this arrangement is slated for transition to Regional Office (RO)
Vienna-led Level-2 response. The incumbent will be responsible for managing the programme
support activities linked with RO-level Migration Emergency Coordination (MEC) support team
for Level-2 responses in the RO Vienna, with particular focus on the Ukraine Regional
Response.
Core Functions / Responsibilities:
1. Serve as the liaison for the design and development of new regional programmes/projects
based on solid results framework responding to emerging trends and priorities, in coordination
with Chiefs of Mission (COMs)/Heads of Office (Ho Os), Emergency Coordinators (ECs), as well
as Headquarters Programme Managers and Regional Office, as well as with government
counterparts and other relevant public/private sector partner organizations.
2. Manage and coordinate the technical review and endorsement of country and regional project
proposals, concept notes, donor reports, situation reports (sitreps), among MEC Support Team
members, including Regional Thematic Specialists (RTS), technical reviewers in Headquarters
(HQ), etc.
3. Lead the coordination of annual consolidated appeals, external reporting on emergency
response and engagement with UN Office for Coordination of Humanitarian Affairs (OCHA) on
the Humanitarian Needs Overview/Humanitarian Response Plan, and engagement with United
Nations High Commision for Refugees (UNHCR) on the Refugee Response Plan. Ensure IOM
is successfully providing input into and reporting in line with the Grants Management System
(GMS) and the Financial Tracking System (FTS) and the Online Projects System (OPS).
4. Elaborate general and/or specific information on programme activities as requested by
donors/external parties, and other relevant counterparts, including Headquarters. Monitor and
assess donor priorities and engagement, and identify and pursue opportunities for programme
expansion.
5. Coordinate with Country Offices (COs), including COMs, Ho Os, ECs, Project Support Units
(PSUs), and senior management and provide advice and support for the preparation of regular
progress reports to be submitted to the donors, partners and IOM Headquarters.
6. Maintain up-to-date knowledge of all projects and programmes implemented by IOM in the
framework of humanitarian response and recovery programming, with a focus on regional
office-led corporate scale-up emergencies.
7. Coordinate and backstop the operational, administrative and financial aspects of all ongoing
L2 regional projects, including oversight responsibility for project implementation, in coordination
with the Regional Resources Management Unit (RRMU) as required. Liaise between IOM
financial officials and programme managers to ensure that the latter are observant of IOM and

donors’ financial requirements.
8. Ensure continuous review of project’s implementation strategies as well as provide advice
and inputs for corrective measures and actions to be taken as necessary, to ensure maximum
efficiency in programme delivery as well as measure and share results with senior management
and counterparts.
9. Support monitoring activities to assess programme implementation as well as to generate
data and inform/identify in advance implementation challenges, formulate solutions and ensure
timely delivery of activities within the established timeframe.
10. Ensure that IOM is well represented in public information published by key stakeholders,
namely UNHCR and OCHA, through liaison, tracking and quality control of the IOM submissions
and inclusions into regular humanitarian processes inclusive of appeals, response plans, and
reporting frameworks and systems.
11. Coordinate with the Emergency Coordinators, COMs, Ho Os, ECs, and MEC Support Team
members to compile and prepare talking points, strategic reports, executive summaries, and
other decision and information sharing tools for internal and external communication.
12. Represent IOM at inter-agency fora related to the development and implementation of joint
programmes, as well as in any other meetings, as requested by the Regional Crises
Coordinator.
13. Support the rollout, integration, and operationalization of IOM’s newly released institutional
framework and operational guidance on localization and strengthen knowledge sharing on
localization across affected countries.
14. Provide advice and guidance to directly reporting staff, including quality assurance, content
direction, and substantive support as needed, to ensure the achievement of the objectives of the
MEC Support Team.
15. Undertake duty travel with the aim of project/programme assessment, liaison with
counterparts and donors, country office support, problem solving and the development of new
initiatives, as required.
16. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education

• Master's degree in Development, Political, International Relations, Governance or Social

Sciences or a related field from an accredited academic institution with five years of relevant
professional experience; or,

• University degree in the above fields with seven years of relevant professional experience.

Experience

• Experience in coordinating with managing various programme units and ability to establish and

maintain working relations with government counterparts, UN agencies;

• Experience in the field of Migration or Development, preferably in a post conflict and other

hardship locations; and

• Experience in Project design.

Skills

• Strong writing and analytical skills especially in proposal development and donor reports;
• Knowledge of donor funding mechanisms, reporting requirements and procedures, and project

implementation;

• Excellent people and communication skills and demonstrated ability to establish and maintain

effective relationships with stakeholders and partners;

• Demonstrated high level government and donor liaison; and
• Strong understanding of the UN and IOM Rules Regulations and practices are advantageous.

Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of French,
Hungarian, Polish, Slovak, Spanish, Romanian, Russian, Ukrainian, and/or another official UN
Language (Arabic, Chinese) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

treated. Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the

ability to carry out the Organization’s vision. Assists others to realize and develop their
leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best

IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates will remain eligible to be appointed in a similar position for a period
of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country and who do not have prior experience outside the duty
station’s country as staff member in the Professional category cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 22 October 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 09.10.2024 to 22.10.2024
No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: SVN 2024 252 Programme Support Coordinator (P3) Vienna, Austria (59197187) Released
Posting: Posting NC59197188 (59197188) Released