Requirements:

EXPERIENCE: Minimum of two years of experience as office manager or customer service manager.

JOB KNOWLEDGE: Desktop PC operations and software packages, including Outlook, MS Word, and Excel and enterprise virtual meeting platforms (MS Teams, Webex, and Googlemeet). Internet skills required. Must be able to quickly become fully conversant and knowledgeable about the provision of all Joint Administrative Services (JAS) services and of JAS's position in the Tri-Mission work environment.

Education Requirements:

Two (2) years of post-secondary education.

Evaluations:

LANGUAGE: Fluency in English. This may be tested.

SKILLS AND ABILITIES: Typing, office machine operations. Must possess good organizational and analytical skills. Must possess high level of interpersonal skills and have a customer-oriented attitude, including a facility in relating to customers. Ability to juggle multiple projects and self-prioritize. Must be able to work with minimal supervision whilst also contributing to the success of operations as a whole. Must be flexible and adaptive to changing priorities. Excellent interpersonal skills required as position requires coordinating with data gathering from many disparate departments. Able to prioritize multiple tasks with minimal supervision. Adapt to the changing environment and needs of the section.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications. All candidates must be able to obtain and hold a Sensitive But Unclassified (SBU) certification.

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Brussels may receive a compensation package that may include extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

• 
  IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply:

All applicants must create an ERA profile and submit their complete application through ERA for each vacancy of their interest.

A complete application means that your ERA profile outlines how you meet the minimum qualifications as listed in the vacancy announcement (education, experience and language proficiency), and contains the required attachments.

For more information on how to apply visit the Mission internet site.

Required Documents:

NOTE: Resume and cover letter are not required documents and will not be considered in the recruitment process. Instead, please complete your Electronic Recruitment Application profile thoroughly to capture all information you would like for the recruiters to consider.

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

• 
  Residency and/or Work Permit

• 
  College/University transcripts

• 
  Secondary school diploma (preferably a copy recognized by Belgian/U.S. authorities*)

• 
  Language Scores (if available)

• 
  Clarification:

If you have a diploma of one of the following countries, your diploma is automatically recognized:

• USA


• Belgium


• Netherlands


• Luxembourg


• International diplomas awarded by the European University Institute Firenze

In case you have a foreign diploma from a country not listed above, preferably submit the professionally recognized version by cfwb/naric as outlined on our website. The recognition type that applies for this vacancy is: level recognition. The process may take about 90 days.

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

Applicants, who may need reasonable accommodation during the interview process may contact the Human Resources Office to coordinate the reasonable accommodation at the moment when they receive the invitation to a test/interview.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Brussels.