Belgium Job Openings

Serco Europe

IT Expert - 18992

Brussels

FULL TIME

October 9, 2024

Job IntroductionSerco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.
We are hiring a IT Expert for European Commission in Brussels and various locations around Europe.
Main Responsibilities
  • Contribute to the upcoming renewal of the Commission Open Source Software Strategy in the context of the Interoperable Europe Act;
  • Actively contribute to the implementation of the renewed action plan of the Open Source Strategy, i.e the activities of the Open Source Programme Office or OSPO;
  • Promote and disseminate the results of the work of the EC OSPO and the EU OSPO network by providing content for the IOP EU Portal and the Europa website.
  • Provide Commission services with general technical advice, assistance, technology watch, product management and support on open source software, elaborate on functional and non-functional requirements, business case analysis needed for product selection, tendering specifications, project initiations, act as centre of excellence regarding open source software licensing, upstream code contributions, trends in use of open source software, in particular in European public services;
  • Build and maintain a community of open source practitioners and stakeholders, primarily within the European Commission, as well as in other EU institutions, in public services in the EU Member States, and beyond;
  • Build and maintain a community of OSPOs in EU public services;
  • Carry out project management related tasks such as project planning, risk management, issue
  • management, coordination, manage deliverables and report to hierarchy on the progress made;
  • Produce and give presentations, reports and speak in public about the Commission open source activities;
  • Provide business and technical support on open source related matters when appropriate (e.g. business customers, and collaboration with other teams) related to on code.europa.eu and the OSPO labs;
  • Regular reporting to the project officer.
Successful Candidate LEVEL OF EDUCATION
Master’s level or 5 years of higher education
KNOWLEDGE AND SKILLS
  • Deep knowledge and expertise working with open source software, of at least 15 years;
  • An actively maintained network of relevant stakeholders in the European Commission, other EU institutions and in public services in the Member States;
  • Experience in setting up and working in an Open Source Programme Office in a large organisation, of at least 3 years;
  • Relevant professional communication experience;
  • Experience in procuring, setting up, and general user management of a software development repository (based on Gitlab or equivalent).
  • Good knowledge of the EC policymaking process;
  • Ability to participate in technical meetings and good communication skills;
  • Teamwork skills, including ability to work in a friendly, organised, and well-structured manner also under pressure;
  • Strong interpersonal skills and ability to understand what each stakeholder wants and needs;
  • Very good communication skills with technical and non-technical audiences;
  • Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others, and escalating issues as appropriate;
  • Analysis and problem-solving skills;
  • Capability to write clear and structured documents, presentations;
  • Ability to apply high quality standards.
About The CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.
Package Description
  • Competitive Salary
  • Corporate Benefits Package
  • Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
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