Belgium Job Openings

FST

Senior UX Researcher - Lighthouse- Brussels, Belgium

Brussels

FULL TIME

September 29, 2024

Lighthouse is a system monitoring solution that provides real-time alerts to business and IT partners, enabling efficient incident management. As a Senior UX Researcher for Lighthouse, you will focus on engaging with technical users to understand their needs and translate insights into actionable improvements. This role requires advanced interaction with a technical audience and an ability to collaborate closely with the product team to continuously evolve the platform.
Key Responsibilities:
  • Conduct in-depth user research focused on system monitoring and alerting to identify user pain points and needs.
  • Translate complex user requirements into actionable quantitative and qualitative insights for design improvements.
  • Collaborate with cross-functional teams to ensure research findings inform product evolution.
  • Design and refine user journeys to enhance the user experience across the Lighthouse platform.
  • Lead UX research activities, documenting findings in a dedicated research repository.
  • Facilitate workshops with business and IT stakeholders to refine product design and user journeys.
Requirements:
  • 7+ years of experience in design thinking within Agile projects.
  • 7+ years of expertise in qualitative and quantitative research methods.
  • 3+ years of experience in interaction design and information architecture.
  • Proficiency in Figma for creating low-fidelity wireframes and user flows.
  • Strong attention to detail with a track record of delivering high-quality work.
  • Skilled in presentation tools such as Power Point, Miro; experience with Condens for research documentation is a plus.
  • Ability to work with design systems and integrate them into Figma workflows.
  • Proven experience conducting research with developers and designing tools for technical audiences (e.g., databases, cloud services).
How to Apply:
https://fieldservice-techs.com/jobdetails/details/1727433945
About us :
Field Service Techs (FST) is a leading IT networking platform in Belgium, connecting skilled technicians with project opportunities. We offer a seamless experience with features like messaging, real-time notifications, and easy payments.

Join our team and enhance your career with emerging technologies!
Job Type: Full-time
Pay: €6.000,00 - €7.000,00 per month
Work Location: In person
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