Job IntroductionSerco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.
We are hiring a System Administrator for our prestigious partner EEAS in Brussels. The European External Action Service (EEAS) is the EU's diplomatic service.

Main Responsibilities

• Management of the legacy systems, around 15 different infrastructures based on Microsoft solutions.
• Ensuring all design are in accordance with the architecture requirements.
• Ensuring a proper handover from the project team by reviewing all relevant design, implementation and operational documents
• Manage incidents and problems related to servers assigned to the team until resolution within time defined by SLA.

Successful Candidate Profile:

• 5+ years of experience as a system engineer
• A proven experience in managing multiple infrastructures with high security standards.
• Strong verbal and written communication skills in English; the candidate must be able to write technical and non-technical documentations in English.
• Customer focus: provide high quality of service.
• Able to work as a team member with a flexible attitude and in an organized way.
• Deliver projects on time.
• Able to organize your work following the different priorities.
• Strong reporting skills
• Experience working in secure infrastructure with classified information’s is a plus.
• Able to follow procedures and referring to Team Leader in case of problem.
• Provide complete and clear information about problems resolution.
• Coordinate with other teams (network and service desk) when required.
• Organized and proactive.

Technical Skills:

• At least 5 years of experience in following
• Windows Scripting
• Networking (TCP/IP, SNMP, SMTP)
• Alerting and Monitoring
• Windows Servers security and hardening
• Windows Active Directory
• Backup and Recovery (knowledge of COTS)

Technical Environment, Tools and Products

• Administration of MS Windows server systems in heterogeneous network
• TCP/IP Data Networks (DNS, DHCP)
• System Management Tools
• MS XP Workstation
• MS Windows Server 2003 or higher installation, administration and problem solving
• Web Server software (MS IIS and/or Apache) administration
• Network Security and overall IT Security (firewalls, PKI, encryption, etc.)
• Centralised network backup systems (Backup Exec, Veeam backup, Netapp Snap Manager, Legato)
• Microsoft Virtual Servers and/or VMware
• MS Cluster administration
• Linux
• Experience with implementation of secure infrastructures for defence, government or financial organisations

**Note: EU Secret Clearance and EU Nationality is mandatory

About The CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed

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Package Description

• Competitive Salary
• Corporate Benefits Package
• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team