Location:
Brussels, Belgium

Security Clearance:
NATO Secret

Reference No:
RFQ C003738 / Brussels

Skills, knowledge, experience required:

• Relevant Service Desk 1st level support experience;
• Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
• Extensive knowledge of Microsoft desktop applications and OS.

Desirable:

• Knowledge of French.

Duties/role:

• Acting as First Contact Resolution (1st line resolution);
• Troubleshooting and resolving software and hardware issues in a broad range of IT products and services including (but not limited to):
• Laptops: VPN connectivity, Microsoft products, Business Applications;
• Mobile devices (phones & tables): MDM platforms, work environment applications, enrolment and configuration of devices;
• User Access Management;
• Staging laptops and enrolment for new users / replacement.

Additional information:
If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com