Belgium Job Openings
Toyota Motor Europe
Voice of Customer Technical Platform Support Internship
Evere
October 31, 2024
In a nutshell:
Company Information:
Your project
You will be supporting the team in the roll-out of the new TME's markets (EU+) platform by:
Starting date
It is mandatory that applicants are students for the entire period of the internship.
We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)
We offer:We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.
Your benefits
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.
Join our Vo C team to support the roll-out of a new platform across EU+ markets, assisting with IT and data tasks, user testing, and providing crucial support during the hyper care period.
TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Your team and your responsibilities:
Team/division description
Acting upon the Voice of the Customer (Vo C) is a strategic priority within the company that is driven by the Vo C team, embedded in Sales and Marketing & Customer Experience (CX), supporting both the Toyota and Lexus Brands. The team is responsible for gathering feedback from customers from various sources and reporting to the business. The team also supports all National Marketing and Sales Companies through the region in their Vo C activities in the markets.
Your project
You will be supporting the team in the roll-out of the new TME's markets (EU+) platform by:
- Supporting the “IT and Data workstream” project manager in the development, set-up and maintenance activities with internal stakeholders and market counterparts
- Provide structured follow-up of action points
- User testing new Vo C platform in market ‘set-ups’
- Being the contact person for ‘hyper care’ period in markets sorting and identifying the correct responsible.
- You are fluent in English (TME’s business language) - other European languages are a plus
- You are familiar with IT terms, agile work methods
- Comfortable with MS Excel
- You are a fast learner who is able to work independently upon receipt of clear instructions
- You have good communication skills, verbal, written and presentation in English
- Pro-active, results-driven and with a strong determination to deliver
- Able to work with people from various backgrounds and business areas
- A team-player with a people focused mindset and positive energy
Starting date
- Before 13/01/2025
Duration
- 6 months
Confidentiality
Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
It is mandatory that applicants are students for the entire period of the internship.
We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)
Your benefits
- Flexible working hours and hybrid working (homeworking, 10 days from abroad);
- Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
- Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
- Team building activities and other personnel related events;
- Programs to support your physical and social well-being.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.
We regret to inform you that this job opportunity is no longer available as it has expired
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