• Lead E-commerce for all Americas markets, with (limited) P&L responsibility for the region. Key markets include but not limited to USA, Canada, Mexico, Brazil, Argentina.
• Be a change manager. Train, convince, advocate management, colleagues and customers about the benefits of digital transformation.
• Act as a product owner and drive the digital sales platforms forward based on your regions’ requirements
• Achieve ambitious growth targets by driving KPIs such as customer onboarding, order volumes, revenue, customer satisfaction
• Build strong relationships w regional business and sales teams
• Support and actively contribute to the global E-commerce vision
• Be a part of a global and cross functional team; work closely with Sales, Marketing, Supply Chain, Finance departments
• Improve customer satisfaction by understanding the customers’ needs and translating them into winning functionalities
• Support the Director, Digital Sales and Customer Engagement, Global and the rest of the ECOM team in building regional organization, skills & capabilities.
• Currently this role has no direct reports.

• University degree, preferably in business management, marketing, data science or similar degree
• 10+ years of applicable experience:
  • Sales background with strong understanding of the latest relevant technologies (ecommerce, CRM, customer service)
  • 5+ years of experience in building a B2B or B2C E-commerce platform and team
  • Fluent English, both written and spoken
  • Ability to present at the highest level of the organization
  • Ability to work with global team within several timezones

• Ability to independently develop and execute regional E-commerce strategy
• Proven experience with all aspects of a (digital) B2B customer journey
• Exposure to product roadmap definition and agile development
• Demonstrate strong ownership and problem-solving skills
• Strong analytical and negotiation skills (you should be able to convince and work with multicultural stakeholders), P&L experience preferred
• Exposure to E-commerce platforms and relevant technology, awareness of new tech trends
• Capable of inspiring strong collaboration in an organization