MAIN RESPONSIBILITIES

• Lead the seamless operation of our Sportsbook business day in, day out
• Support driving high-quality site experiences and customer journeys
• Innovate and implement campaigns and promotions designed to retain, reactivate, and acquire our Sportsbook fans
• Monitor Sportsbook KPIs, spotting outliers and compiling essential reports
• Collaborate with CRM and marketing teams to craft Sportsbook campaigns that resonate and reverberate through our customer base
• Liaise with both central teams and customer service to ensure strong communication and alignment on all marketing activities across all touchpoints
• Manage our site content to ensure its relevancy to the sports calendar
• Execute campaigns with precision and cultivate enticing bonus schemes
• Navigate our competitive stance, manage site content, and amplify promotions across various screens
• Engage with our local team to ensure our customers receive communication, offers, and experiences that bypass expectations
• Deep dive into Client Management, analysing customer patterns with a keen eye
• Support with Risk Management, observing and responding to any situation with a strategist’s mind
• Support the Senior Sportsbook Specialist, the Sports Lead and the Head of Sports, with additional responsibilities and duties as required.

EXPERIENCE & QUALIFICATIONS REQUIRED

• You are a sports aficionado with rich insights into the Brazilian market
• You are well-versed in sports betting and the online gaming arena
• We expect you to be an autonomous go-getter, supremely organised, meticulous, and an articulate communicator
• You must be a native Brazilian Portuguese speaker with a proficient command of English, with any additional language being considered a bonus
• You will also be tech-savvy, with strong skills in Excel and Microsoft Office Suite.
• You are creatively charged and hungry for knowledge
• An independent team player who thrives in a fast-paced environment
• You must be ready to adapt to a schedule that spans early mornings, evenings, weekends, and Public Holidays.