Sales Engineer - São Paulo, Brazil

Brazil Job Openings

Trend Micro

São Paulo

FULL TIME

October 23, 2024

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints

With 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world.

Trend Micro.com

Location: São Paulo, Brazil

Position Summary:

The Sales Engineer (SE) is the technical bridge between our Sales Representatives and their pre-sales customers. The SE will take ownership of the prime technical relationship with our pre-sales customers to help close deals by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.

Duties & Responsibilities:

Provide detailed technical knowledge of Trend Micro software products in the pre-sales context in a fast-paced, high-pressure environment under minimal supervision
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro products
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions
Channel feature requests to Product Management to enhance Trend Micro products
Participate in alliance projects including building vendor and customers relationships

Qualifications/Requirements:

BS degree or combination of: education and pre-sales experience in Security Software and Systems.

Experience Required:

5+ years Sales Engineering and/or professional services experience required
5+ years experience with various Computer Software and Systems
5+ years experience with various Content Security Software and Systems
2+ years experience with Cloud Computing enviroments
Experience with VMware v Center and View/VDI.
Network Infrastructure
Solid multi-tasking and problem resolution abilities
Self-starter and Quick learner with desire to learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients
Microsoft - Windows, Active Directory, System Center, Exchange, SQL and IIS
Experience with Linux and Postre SQL
Host Based Firewalls, Intrusion Detection and Prevention, File Integrity Monitoring, Antivirus, Data Loss Protection, Endpoint Encryption, E-Mail and Web Gateway Security, e-mail encryption, Penetration Testing, Sys Log, SIEM
VMware v Cloud Director Experience, Familiarity with Amazon AWS and Azure is a plus
Routing, Switching, Edge Firewalls, Load Balancing
English is required

One or more of the following certifications or related experience is desired:

SAP - AWS Solutions Architect Professional
CISSP – Certified Information Systems Security Professional
Security+ – Comptia Security Plus
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
LPIC-1 - Linux Administrator
LPIC-2 - Linux Engineer
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate

#LI-MW1

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

We regret to inform you that this job opportunity is no longer available as it has expired

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