Team Description

What are your contributions to the team?

• Act as a point of contact for new employees, during their initial training period through to integration into their workstations.
• Work closely with the Talent Acquisition team to provide the best experience for new employees.
• Collaborate with various internal and external partners (Employee Service Center, Payroll, Recruitment, Organizational Learning, placement agencies, etc.) to ensure a steady influx of well-trained personnel.
• Ensure a regular presence in the various initial training programs.
• Lead weekly meetings related to the planning and follow-up of initial training programs.
• Perform administrative tasks and coordinate all activities related to our initial training programs (pre-employment test, initial training schedule, site visit and arrival).
• Produce reports and evaluations to facilitate decision-making.
• Optimizing and documenting the integration processes to enhance training efficiency.
• Any other related tasks.

How to thrive in this role? Skills, knowledge & experience:

• You have a college diploma in human resources or administration.
• You have three(3) to five (5) years of relevant experience in customer service ideally two in a unionized manufacturing environment.
• You master the MS Office suite, particularly Excel (intermediate level).
• You are comfortable managing diverse priorities, collaborating and working as part of a team.
• You are flexible, proactive and have strong skills in managing a high volume.
• You have excellent communication skills and are comfortable working in a team.
• You are recognized for your customer service.
• You are fluent in French and have a good level of English.