Canada Job Openings
Bombardier
Customer Service Representative, Aftermarket Parts
Dorval
September 1, 2024
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
What are your contributions to the team?
Are you ready to embark on a rewarding journey with Bombardier? As a Customer Service Representative, you’ll play a crucial role in our commitment to excellence. Here’s what awaits you:
Your Mission: Elevate Customer Experiences
In this pivotal role, you’ll be the first point of contact for our valued customers. Your mission? Fielding calls, handling inquiries, and processing orders with precision and efficiency. Whether it’s a spare part request or an aftermarket query, you’ll be the go-to problem solver.
Customer-Centric Excellence
-
Account Management: Take charge of customer accounts, ensuring top-tier service and satisfaction. - Invoice Resolution: Dive into the details of transactions, ensuring seamless processes.
- Targets and KPIs: Exceed expectations in output quality and customer satisfaction.
- Brand Ambassadorship: Every interaction is an opportunity to showcase Bombardier’s brand.
This position is a 24/7 schedule operations environment, and you are to be ready to work on different shifts and during holidays.
How to thrive in this role? Skills, knowledge & experience:
Our ideal candidate possesses more than just qualifications; they bring passion and expertise:
-
Education: A college degree in business administration, hospitality, or a relevant technical field. - Experience: 2-4 years of customer service experience (call center experience is a plus).
- Tech Proficiency: Strong computer skills and familiarity with current technology.
- Language Skills: Excellent command of the English language (both written and spoken). Functional French is also required.
- Adaptability: Thrive in a changing environment.
- Customer Focus: Deliver impactful experiences consistently.
- Team Player: Collaboration is your strength.
- Aerospace Insight: After-sales customer service experience (preferred).
- Tech Toolbox: Familiarity with Bombardier’s software tools (SAP, Zendesk, Salesforce, etc.) is advantageous.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
Job Customer Service Representative, Aftermarket Parts
Primary Location Completion Center
Organization Aerospace Canada
Shift
Employee Status Regular
Requisition 4807 Customer Service Representative, Aftermarket Parts
#LI-hybrid
New Job Alerts
NAV Canada
Analyste, Ressourcement et capacité de l’effectif
Ottawa
FULL TIME
September 23, 2024
View Job Description
BC Housing
Program Planning Project Coordinator
Burnaby
FULL TIME
September 23, 2024
View Job Description
Scotiabank
Client Onboarding Senior Representative - Term Position
Toronto
CONTRACT
September 23, 2024
View Job Description
Looking for similar job?
TELUS International
Call/Chat Customer Service Representative
Montreal
FULL TIME
August 28, 2024
View Job Description
Bunzl Canada
Customer Service Rep / Warehouse - $21/hour
Nanaimo
FULL TIME
August 28, 2024
View Job Description
Trophy Foods
Customer Service Representative (Contract)
Mississauga
August 23, 2024
View Job Description
Clipboard Health
Voice Customer Service Representative (Canada)
August 21, 2024
View Job DescriptionDesjardins Insurance - Marchese Insurance Agency
Customer Service Representative
Ottawa
FULL TIME
August 18, 2024
View Job DescriptionSee What’s New: Bombardier Job Opportunities
Bombardier
Coordonnateur de maintenance, Quart de travail fin de semaine
Dorval
September 21, 2024
View Job Description
Bombardier
Technical Learning Advisor - Aircraft structural assembly
Dorval
September 21, 2024
View Job Description
Bombardier
Conseiller en apprentissage technique - Assemblage structure aéronautique
Dorval
September 21, 2024
View Job Description
Bombardier
Senior Professional, Project Bidding and Proposal Management
Dorval
September 21, 2024
View Job Description
New Job Alerts
NAV Canada
Analyste, Ressourcement et capacité de l’effectif
Ottawa
FULL TIME
September 23, 2024
View Job Description
BC Housing
Program Planning Project Coordinator
Burnaby
FULL TIME
September 23, 2024
View Job Description
Scotiabank
Client Onboarding Senior Representative - Term Position
Toronto
CONTRACT
September 23, 2024
View Job Description