Canada Job Openings
Goodall Transport
Dispatcher/Customer Service
Winnipeg
FULL TIME
September 19, 2024
We are seeking a Highway Dispatcher/ Customer Service Representative to join our team. The ideal candidate will have strong communication skills and be proficient. Experience with loadlink, xpert, or transportation management systems is a plus.
Responsibilities
- Communicate with customers via phone, email, and chat
- Provide information about products and services
- Assist customers with orders, inquiries, and issue resolution
- Enter customer data accurately into the system
- Collaborate with internal teams to ensure customer satisfaction
- Utilize phone systems and maintain proper phone etiquette
Experience
- Previous experience in customer service or a related field preferred
- Knowledge of 3PL, supply chain, or logistics is advantageous
- Ability to type efficiently and accurately
- Familiarity with geography canada and USA
- Strong data entry skills and attention to detail
Job Type: Full-time
Pay: $15.30-$27.79 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Monday to Friday
- No weekends
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