About the role

Formula for success

• Leveraging your superb people skills and ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
• Utilizing your excellent customer service skills, you will monitor donors for safety and comfort, provide post donation care and respect for donor privacy.
• Drawing on your knowledge or experience in following procedures you will ensure safe processing and handling of blood products.
• With your excellent interpersonal skills, you will work with others and assist in the collection of whole blood and apheresis blood components which save lives daily.
• At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Completion of high school.
• Completion of accredited training program in phlebotomy or one-year related experience. An equivalent combination of education, training and experience may be considered.
• Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
• A second language is considered an asset to support a positive donor experience.

What we offer you

• Exciting opportunity to get to know your community and make a difference.
• Variety of schedules for work/life balance. (This can include temporary and permanent positions with a variety of guaranteed hours.)
• Amazing benefits and competitive pay.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.
• Strong culture of mutual support, respect, and integrity.
• Belong to a work environment that values community and collaboration.
• A great place for growth, that supports new ideas, and provides opportunities to achieve excellence.
• Nominated for a Canada’s Safest Employers Award and National Capital Regional Top Employer.

What you can expect

• Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Your 8 or 12 week repeating schedule will include day, evening, Saturday, and statutory holiday shifts.
• Travel will be required for mobile events within the Region, including occasional overnight mobile to Medicine Hat. Lodging and transportation will be provided by Canadian Blood Services.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).