• Receive calls from all sources including patients; refers calls to other parties or provides information as appropriate and:
  a. Determines urgency of incoming calls and takes appropriate action.
  b. Relays information to and from clinical staff and outside facilities.
  c. Obtains reports by contacting appropriate departments or outside sources.
  d. Coordinates appointments and tests for patients in collaboration with the clinical team.
  e. Accesses patient information system to retrieve patient data, as appropriate.
  f. Greets visitors and handles enquiries
• Arrange meetings/conferences and associated logistics. Act as a recording secretary by preparing agenda; drafting, typing and distributing minutes.
• Open, screen, prioritize and distribute mail. Maintains information and correspondence.
• Assist with collecting, collating, formatting and preparing reports as required.
• Assist clinician in preparation of research documents and grant applications as required by collating information and updating documents.
• Assist with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
• Participate as a collaborative member of the health care team.
• Perform other related duties as assigned.

• Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.

• Ability to keyboard at 50 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to operate related equipment.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to Work Perks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.