China Job Openings

HSBC

Customer Proposition Manager, MHQ

FULL TIME & CONTRACT

September 3, 2024

Job description

A Career with HANGSENG-CN
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
To apply for a position in the Hang Seng China, all applicants or staff of third party vendors must read and acknowledge the following Personal Information Protection Policy for Job Applicant and Third Party Vendor's Staff carefully.
职位申请人及非职员工作人员个人信息保护政策

Being rooted from Hong Kong for over 9 decades, Hang Seng's Wealth and Personal Banking (WPB) grows with our community and partners across mainland China and Hong Kong, providing world-class solutions to our retail customers in everyday banking, lending and wealth through seamless platforms and services.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join us and experience the possibilities.
We are currently seeking a high calibre professional to join our team as a Customer Proposition Manager.
Principal responsibilities
  • Lead on local/cross border proposition design and implementation with collaboration of HASE and management of external partners.
  • Lead on cross border new initiative/project and acuqisition strategy to support onshore customer growth and referral business momentum
  • Co-lead on customer CLCM enhancement with focus on referral customer journey by integration of HASE
  • Responsible for key cross border KPI i.e. common customer by design & implementation of suppotive initiative
  • Internal co-work to ensure the achievement of referral target and increase of offshore customer quality
  • Lead cross border business planning, reporting and internal management meeting preparation
  • Co-work within the team to support customer privilege/event under the framework of cross border strategy
Requirements
  • University degree in a related discipline.
  • Minimum of 7 years' relevant banking experience and project management experience is preferred
  • Good communication, interpersonal and analytical skills
  • Cantonese speaking is a plus.
  • Ability to work under pressure
You’ll achieve more when you join Hang Seng
https://mycareer.hsbc.com/hasetalentcommunity
Issued by Hang Seng Bank (China) Limited

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