• Maintain supplier files and electronic databases as assigned (5%)
• Responsible for new supplier qualification. Conduct supplier audits as required by business objectives and established schedule. Write audit reports and follow-up on corrective actions that result from supplier audits till closure. Audit focus on supplier quality management system and technical capability to meet S&N product standard. (30%)
• Conduct technical assessment to evaluate whether supplier have stable and capable process capability to manufacture good quality parts to meet/exceed smith-nephew standards. (5%)
• Issue Supplier Corrective action requests to improve supplier quality. (15%)
• Define verification and validation requirement for new sourced parts. (5%)
• Go to supplier site to solve problem which includes but not limit on quality, delivery, cost and etc. (5%)
• Supplier kaizen workshops, main goal is to continuously improve the Suppliers Quality level, reducing both escaping defects and associated Cost of Quality, according the relevant metrics in place. (5%)
• Use and train supplier about quality tools such PFEMA, Control Plan, MSA, 5 why, 8D and etc to control process, drive root cause and corrective actions. Use statistical techniques to perform complex data analysis from various data sources, identify the trend, and gap, drive supplier on continuous improvement. (10%)
• Establishes and maintains supplier quality risk management and mitigation approaches and schemes. (20%)