Description:

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
In our modern offices, we provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a Billing coordinator, you will aim to support the administrative tasks related to our client's operational and administrative processes.
Some of your responsibilities are but are not limited to:

• Remain up-to-date and knowledgeable about all billing processes and procedures both internal and external
• Execute with a high level of accuracy and efficiency in all tasks and responsibilities assigned
• Work with a sense of urgency to resolve billing disputes and customer complaints in a professional manner
• Analyze customer invoicing requirements and take note of specific details to uphold customer satisfaction
• Take initiative and attempt to identify and resolve billing discrepancies as they arise
• Monitor, escalate, and report identified discrepancies to the Billing Manager and if called upon, flex into support where necessary to solve and close the problem
• Prepare accurate invoices for customers with proper documentation attached
• Process invoices from carriers with verification of all documents and special accessorials
• Maintain accurate billing records and ensure data integrity
• Provide support to other departments as needed

Requirements:

What would help you succeed:

• Believe and love what you do.
• Detail Oriented.
• Open to feedback.
• Sense of Urgency.
• Recursive.
• Decisive.

Minimum requirements:

• Education: High School Degree is required. Desirable (but not required) studies in International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or administrative related. Other studies are also considered.
• Experience: At least 6 months of experience with administrative tasks, data entry, back office, customer service or any related field is preferred. Experience in logistics is also beneficial, and other experiences could also be considered.
• Language: Good English skills. B2 or higher level is preferred.

Perks:

• Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m., following the American Calendar.
• Contract: Indefinite term contract + Benefits.
• Location: Remote only colombia
• Salary: 2.685.000 COP.

Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?