Apply for Customer Service Representative Role at S-workz

Colombia Job Openings

S-workz

Customer Service Representative

Medellín

FULL TIME

October 21, 2024

Virtual Assistant
Location: On-site
SHIFT 9 AM TO 6 PM
FIRST MONTH M-F, AFTER THE FIRST MONTH IT CHANGES THE DAYS
Company Brief:
We are Sworkz, a nearshoring company headquartered in Miami, FL, with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to align the growth of US businesses with a positive impact. At Sworkz, you'll find more than just a workplace! We foster a creative environment where all ideas are welcome, leaders are eager to support your growth, and coworkers will assist you every step of the way.
Job Summary:
We are seeking a proactive and highly organized Virtual Assistant to provide administrative support to our team. The ideal candidate will be detail-oriented, capable of handling multiple tasks simultaneously, and possess excellent communication skills. This role is essential to ensure smooth operations and support various business functions from a remote location.
Key Responsibilities:

Manage and organize schedules, appointments, and meetings for executives or team members, including coordinating logistics and preparing necessary materials.
Handle email correspondence, including drafting, responding, and prioritizing messages as needed.
Perform data entry and maintain accurate records, including updating databases, preparing reports, and managing documentation.
Assist with project management tasks by tracking progress, setting reminders, and coordinating with team members.
Conduct research and gather information to support various business needs, such as market research and competitive analysis.
Prepare and edit documents, presentations, and reports, ensuring accuracy and adherence to company standards.
Provide customer support by responding to inquiries, resolving issues, and managing client interactions professionally.
Perform other administrative tasks, special projects, and any additional activities the company may require.

Requirements and Skills:

Proven experience as a Virtual Assistant or in a similar administrative role.
Excellent organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
Strong written and verbal communication skills with a professional and courteous demeanor.
Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and Google Workspace (Docs, Sheets, Slides).
Familiarity with project management tools (e.g., Asana, Trello) and communication platforms (e.g., Slack, Zoom).
Ability to work independently with minimal supervision and handle sensitive information with discretion.
High school diploma or equivalent; associate’s or bachelor’s degree in Business Administration or a related field is preferred.

What We Offer:

Monday to Friday, 47 hours per week (contrato indefinido), although we typically work less.
Free PAC Sura + Free Bodytech gym membership.
Fully paid training.
USA calendar.
USA Client Shift.
On-site in Medellin, Mall Vizcaya.

Job Type: Full-time
Application Question(s):

Entiendes que esta vacante requiere un mínimo de B2 en inglés y en ON SITE en medellín?

Education:

High school or equivalent (Preferred)

Experience:

as a Virtual Assistant or in a customer service role: 1 year (Preferred)

Language:

inglés fluido? (Required)

We regret to inform you that this job opportunity is no longer available as it has expired

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