Virtual Assistant
Location: On-site
SHIFT 9 AM TO 6 PM
FIRST MONTH M-F, AFTER THE FIRST MONTH IT CHANGES THE DAYS
Company Brief:
We are Sworkz, a nearshoring company headquartered in Miami, FL, with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to align the growth of US businesses with a positive impact. At Sworkz, you'll find more than just a workplace! We foster a creative environment where all ideas are welcome, leaders are eager to support your growth, and coworkers will assist you every step of the way.
Job Summary:
We are seeking a proactive and highly organized Virtual Assistant to provide administrative support to our team. The ideal candidate will be detail-oriented, capable of handling multiple tasks simultaneously, and possess excellent communication skills. This role is essential to ensure smooth operations and support various business functions from a remote location.
Key Responsibilities:

• Manage and organize schedules, appointments, and meetings for executives or team members, including coordinating logistics and preparing necessary materials.
• Handle email correspondence, including drafting, responding, and prioritizing messages as needed.
• Perform data entry and maintain accurate records, including updating databases, preparing reports, and managing documentation.
• Assist with project management tasks by tracking progress, setting reminders, and coordinating with team members.
• Conduct research and gather information to support various business needs, such as market research and competitive analysis.
• Prepare and edit documents, presentations, and reports, ensuring accuracy and adherence to company standards.
• Provide customer support by responding to inquiries, resolving issues, and managing client interactions professionally.
• Perform other administrative tasks, special projects, and any additional activities the company may require.

Requirements and Skills:

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
• Strong written and verbal communication skills with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and Google Workspace (Docs, Sheets, Slides).
• Familiarity with project management tools (e.g., Asana, Trello) and communication platforms (e.g., Slack, Zoom).
• Ability to work independently with minimal supervision and handle sensitive information with discretion.
• High school diploma or equivalent; associate’s or bachelor’s degree in Business Administration or a related field is preferred.

What We Offer:

• Monday to Friday, 47 hours per week (contrato indefinido), although we typically work less.
• Free PAC Sura + Free Bodytech gym membership.
• Fully paid training.
• USA calendar.
• USA Client Shift.
• On-site in Medellin, Mall Vizcaya.

Job Type: Full-time
Application Question(s):

• Entiendes que esta vacante requiere un mínimo de B2 en inglés y en ON SITE en medellín?

Education:

• High school or equivalent (Preferred)

Experience:

• as a Virtual Assistant or in a customer service role: 1 year (Preferred)

Language:

• inglés fluido? (Required)