Costa Rica Job Openings

Millicom

Key Account Manager

San Jose

FULL TIME

October 28, 2024

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Key Account Manager
OBJETIVO DEL PUESTO
Incrementar los ingresos de ventas de las cuentas claves asignadas, asegurando el crecimiento y la participación en el mercado del segmento asignado, identificando, desarrollando y gestionando proyectos claves de alto nivel.

PRINCIPALES RESPONSABILIDADES / FUNCIONES
  • Gestionar las cuentas claves corporativas de la empresa, desarrollando verticales específicos con proyectos de gran escala.
  • Gestionar las necesidades en cuanto a producto y soluciones corporativas con los requisitos clave del cliente en torno a los servicios de tecnología, servicios básicos y soluciones de valor añadido.
  • Incrementar los ingresos de ventas de las Cuentas Claves a través de servicios gestionados corporativos.
  • Coordinar internamente con los departamentos correspondientes la entrega de los productos y servicios correctos a los clientes de manera oportuna.
  • Brindar el control y seguimiento de los esfuerzos de mercadeo, presentaciones y oportunidades para posicionar las soluciones y servicios corporativos que ofrecemos en la industria.
  • Analizar la información relevante del cliente para la preparación de informes regulares de progreso y pronósticos para las partes interesadas (internas y externas) utilizando las métricas de cuenta clave.
  • Desarrollar relaciones de confianza y de alto nivel con los clientes que garanticen fidelidad y lealtad, haciendo crecer nuestro negocio y así lograr el éxito comercial a largo plazo.

PREPARACIÓN ACADÉMICA
  • Licenciatura en Administración de Empresas, Sistemas de Información, Informática o carrera afín.

EXPERIENCIA
  • Mínimo 7 años de experiencia en ventas o atención de cuentas en los diferentes sectores de negocio.

CONOCIMIENTO TÉCNICO

  • Experiencia en la venta de soluciones en Tecnología de Información o Industria de Telecomunicaciones.
  • Experiencia en el desarrollo de planes y estrategias empresariales de cuentas / territorios / socios y ejecución de los mismos.
  • Comunicación y habilidades interpersonales con aptitud para construir relaciones con profesionales de todos los niveles organizacionales.
  • Conocimientos de Soluciones basadas en Servicios Administrados y Cloud.
  • Inglés Avanzado.
  • Experiencia comprobada en Venta Consultiva
  • Experiencia en manejo financiero de casos de negocios
  • Manejo de Proyectos de Integración de Servicios de TI y Telecomunicaciones.

OBSERVACIONES U OTROS REQUERIMIENTOS
Licencia B1 al día y vehículo propio indispensable.
We are a regional brand, with a presence in 15 countries in Latin America and Africa, in which we offer internet services, cable television, fixed telephony, among others.
At the Latin American level, Tigo operates in Costa Rica, Guatemala, El Salvador, Honduras, Nicaragua, Panama, Colombia, Bolivia and Paraguay.
Tigo has been present in Costa Rica since 1982 under the name Cable Color and it in 2012 we transformed into what is today our Tigo brand, and we became part of Millicom International S.A (MIC).
Our purpose is to build the digital networks that connect people, improve lives and develop communities. Through these digital networks we create connections that drive business success, open doors to knowledge and contribute to increasing productivity in the markets and communities where we operate. Always leading responsibly, fostering an environment in which our work team, clients and communities are our center The values that identify us and unite us as One Only Tigo are defined by our Sangre Tigo culture, which makes us feel proud of our company, its history and always leads us to act with integrity, making things happen the way correct and giving 1000% for our clients. Through all our actions we seek innovation, we work as a team and value our differences, creating an inclusive environment where Together We All Win.
We invite you to live our Tigo Blood as part of our Tigo Costa Rica team
Start now and find out about the job opportunities we have for you !!
Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.
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