Costa Rica Job Openings
ActiveCampaign
Workday System Analyst
Heredia
FULL TIME
September 13, 2024
The role of Workday System Analyst will effectively help support our end-users and business partners for our Workday HRIS modules. Your focus will be on responding to tickets and improving and scaling processes from a technical and procedural perspective. As one of the team members, you will collaborate with the other members of the People team to ensure the smooth running of multiple Workday modules. Additionally, you’ll identify opportunities for functionality and build and own recurring projects (performance, open enrollment, merit process, etc).
What your day could consist of:
- Triage user tickets, diagnose, and resolve Workday functional issues originating from end-users, business process events, etc
- Gather and document requirements, design, configure, test, and deploy Workday process or functional changes
- Create custom reports and calculated fields
- Perform testing of all Workday releases
- Support business partners to find solutions to current problems
- Act as the escalation point for Workday process or configuration issues raised by business partners
- Continue to evolve the key processes and systems to ensure Best In Class tools, systems, operating knowledge in a scaling environment
What is needed:
- 2-3 years Workday experience
- Completed at least Workday Core HCM training
- Passionate about resolving issues for end-users and business partners with great customer service skills
- Demonstrated Workday configurations experience in one or more of core modules (HCM, Payroll, Benefits, Compensation, Absence, Performance, Talent & Recruiting)
- Knowledge of Custom Reports & Calc Fields, Business Process
- Knowledge of EIBs, Integrations and Security is a plus
- Very strong organizational skills and commitment to deliverables
- Small scale project management experience is a plus
- Proven ability to work in fast-paced, ever-changing environments
- Sound judgment and discretion when dealing with sensitive information
- The right person for this role will be provided a lot of opportunities for training and development.
About Active Campaign:
Active Campaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on Active Campaign’s mix of pre-built automations and integrations (including Facebook, Google, Word Press, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Active Campaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. Active Campaign has also been named the Top Rated Email Marketing Software on Trust Radius. Learn more and start your free trial at Active Campaign.com.
Perks and benefits:
Active Campaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-
Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by Active Campaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm - Open paid time off
- Generous 401(k) matching program with immediate vesting
- Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
- Access to professional development resources through Linked In Learning
- After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
Active Campaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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