Work mode: Field Based

Territory: Czech Republic

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
• Work is driven by Customer demand and pre-planned support requirements.
• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
• Support the team to achieve projected sales goals and increase sales revenues.
• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provide education support on product usage and customer training.
• As an expert in the latest technology, you will be responsible for knowledge sharing with colleagues and healthcare professionals.
• In this role, you will be responsible for Czech Republic, and may on occasion be required to support colleagues in neighboring regions.
• This remote field-based role requires frequent travel across Czech Republic.

• Clinical experience within Electrophysiology or Cardiac Rhythm Management (e.g., as a Field Clinical Specialist, Biomedical Engineer, Cardiac Physiologist, or similar) or with cardiac 3-D mapping is beneficial.
• Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.
• Comfortable communicating in English, with language skills at an advanced proficiency working level (or above).

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Career development.
• Fast growing and innovative environment.
• A company team culture.
• International opportunities.
• Excellent training/development programs.
• A permanent position.
• A remote field-based role.
• Become an expert in the latest Boston Scientific technologies.