Czech Republic Job Openings

Infosys BPM

Technical Support with Portuguese

Brno

FULL TIME

November 20, 2024

We are Infosys Czech Republic.
We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
A world leading company in the automotive sector has trusted Infosys to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated Danish speaking Service Desk Employee to join our team in Brno.
Job offer
Your tasks in detail:
  • Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, IT equipment and networks
  • Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (Service Now) with the Client, professional technicians (L2 support)
Why does Infosys choose you? You definitely have:
  • Ability to speak and write in English and Portuguese fluently
  • Good communication skills
  • Multitasking and problem solving skills
  • Knowledge of Windows, Android or i OS, Microsoft Office, etc.
  • Experience in IT support is beneficial but not mandatory
Employee perks, benefits:
  • Hybrid Work Model
  • 25 Days of Paid Leave
  • Performance Bonus
  • Meal Allowance
  • Multisport Card
  • Benefit Card
  • Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
  • Financial Reward for Referring Your Friends
  • Expat Assistance Services for New Joiners
  • Relocation Package (for candidates relocating from other EU countries)
  • Team Building Activities
  • Long-Term Career Prospects
  • Performance Bonus
Come Join us to be part of Infosys Czech Republic
Job Type: Full-time
Language:
  • Portuguese (Required)
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