Training and Education Manager

• Prague, Czech Republic
• Responsibility for Czech Republic & Slovak Republic
• Full-time position
• Travel is to be expected (about 0-40% of the time).

Company Description
We are Straumann.
The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, Clear Correct, Dental Wings and other fully- or partly owned companies and partners.
With more than 18,000 employees worldwide, the Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic and preventive dentistry. As a total solution provider, we take a comprehensive approach, offering training, support, and a wide range of services to dental practitioners, clinics, and laboratories all over the world.
People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.


Job Description
Main Purpose of the Role
Would you like to break new grounds professionally, inspire customers, be proactive and work in a modern and dynamic company? Then you are right for us!
We are looking for a Training & Education Manager (m/f/x) to complete our team.
You will be in charge the education program for customers, using training programs created in partnership with experts, on clinical methods using the group's products.
You will identify needs and gaps, define the education strategy for our different business units and target customers, set up educational targets and ensure the operational implementation of the education strategy.
Additionally, you will be responsible to identify and develop new KOL´s and speakers and build up our KOL and speaker pool. Lastly, you will coordinate education events, courses and speaker deployment on a local level in Czechia and Slovakia and help to promote our speakers internationally.
Key Responsibilities

• Responsibe for defining the Training & Education strategy and its implementation, with the aim of increasing the product knowledge of customers, prospects and employees while covering the different business units of the Straumann Group
• Close collaboration with global and regional Marketing and Education teams, the local sales team and customers to connect the global Straumann Group Strategy and product launches with the local market and business needs and set up a country specific Training & Education Plan for both Czechia and Slovakia
• Provide input to Marketing Manager on the annual education budget; while being responsible for the implementation, monitoring of the budget and evaluation of all educational activities on a local level.
• Course Management & Administration: Course organisation from A to Z, incl. course registration, close collaboration with the speakers as a preparation of the course, hands-on support of the course, follow-up of the training certification, satisfaction surveys etc.
• Coordinate, promote and support regional and international courses, congresses and events of Straumann and it´s partners.
• Creation of a yearly Education Brochure or Website, execution of marketing campaigns for courses, congresses and events.
• Implement a yearly, quarterly, and monthly plan for all Customer Education in close collaboration with the sales force, with clear registration & follow-up targets, deadlines and a ROI measurement.
• Responsible for KOL/speaker management and development. Implementation and monitoring of contracts for identified trainers as well as their fees. Advise and support speakers on their pedagogy and the content of their lectures/training.
• Take the lead in Education Quality Management ensuring quality standards of educational events, create Education Standard Operation Procedures and Processes, such as course outcomes, course checklists and management of congress and demo material
• Proactively identify the training needs of employees and development and delivery of content for internal training and education of employees
• Watch on the evolutions and trends of the training market in order to be able to be a source of proposals.
• Working weekends will be required to fulfill the needs of this role.
• Other responsibilities and tasks may be assigned or requested.

Experience/knowledge/qualifications

• Degree in marketing/ communication/ dentistry/ bioengeneering/ dental lab technology
• Experience in organizing seminars, training courses or similar events
• Knowledge of the healthcare industry or experience in setting up a course system for medical products are a plus
• Excellent written and verbal communication skills at all levels of stakeholders
• Good knowledge of English
• PC skills: MS Office (Word, Excel, Power Point, Outlook, Sharepoint)

Personal Values/Attributes/Behaviours

• Excellent communication skills (internally and with customers)
• Strong interpersonal skills and actively cultivates a network of productive relationships
• Comfortable to interact with different stakeholders, doctors and customers
• Presentation, Training and Coaching skills
• Well-organized, structured and strong planning and time management skills
• Target orientated
• Ability to work independently and willingness to work weekends
• Take initiative, show flexibility and ability to work in a team
• Confident, committed and positive charisma
• High level of integrity and ethics

What we offer you...

• An agile and ambitious environment: We are #Change Makers .
• Open, friendly colleagues who #collaborate and #support each other: We are #Players+Learners .
• The #freedom to #create and #engage : You can leave your #Footprint In Dentistry .
• An employer who invests in our #inspiring corporate #culture .
• The #opportunity to develop yourself as a person and in your #career . We #grow .
• #Attractive workplace at great locations - We are a #Global Player .
• Diverse and attractive #benefits
• To work for the No. 1 in #Dentistry and one of the leading #Med Tech companies .

and many other things more!


We look forward to receiving your application!


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: Czech Republic : Prague
Travel Percentage: 0 - 40%
Requisition ID: 13786