Denmark Job Openings
Kvik A/S
Head of Digital Marketing
Risskov
FULL TIME
October 22, 2024
As a key member of our team, you'll play an essential role in shaping the future of our digital initiatives and creating exceptional experiences for our customers. You'll join our Digital Board, setting the digital Kvik agenda and establishing new standards for the coming years. By continuing our forward-thinking digital approach, you'll be instrumental in driving the company's ongoing growth. We believe that a significant part of our sales growth and success will come from being the most digitalised kitchen concept in Europe, providing customers with the best experience.
At Kvik, we hold strong values and ambitious digital goals, and we're dedicated to ongoing substantial investments in our digital future. Our award-winning team is committed to innovation, and you'll be at the forefront of managing the entire customer journey, leveraging data, and collaborating with talented colleagues and stakeholders both within and outside the company.
Key Responsibilities:
Strategy:
- Drive and implement Kvik's strategy across the entire customer journey
- Create inspiring customer experiences through digital innovation, embracing challenges, and accelerating change
- Provide customer, competitor, and market insights
- Increase bookings, conversions, and attract new customers
- Influence our future omnichannel customer journey
- Set new standards for utilising data across the organisation and activate them in marketing automation activities
- Integrate our Mar Tech stack—including our CDP Tealium, Agillic, and proprietary platforms My Store and My Kvik
- Focus on ROI for all digital investments, ensuring a performance and data-driven approach
- Manage Kvik's owned media such as the website and newsletters
- Promote agile development and cultivate a collaborative team mindset
- Lead with a focus on creating a great workplace, reflected in high Great Place to Work® scores
- Collaborate effectively with other internal departments and external partners
The Head of Digital Marketing will report directly to the Chief Marketing & Product Officer (CMPO) at Kvik and work closely with major stakeholders, including:
- Marketing Managers, Category Management and Product Owners
- IT Development and e Commerce teams
- Kvik franchisees and salespeople in stores
- The Management Team and fellow members of the Digital Board
Are you a passionate digital professional eager to make a meaningful difference? Do you thrive in collaborative roles, engaging warmly with colleagues at all levels of the organisation? We're looking for someone with an approachable personality who can build strong relationships with diverse stakeholders and lead with empathy and a positive, solution-focused attitude.
You are an excellent communicator who excels at teamwork and understands the importance of nurturing relationships in a matrix organisation. With at least 3-4 years of management experience, you support and empower your team members, fostering a supportive and inclusive work environment.
You take pride in delivering high-quality work, approaching tasks with a thoughtful and organised mindset. You're proactive, open to embracing new opportunities, and driven to inspire and implement innovative solutions.
With a relevant higher education in digital marketing or a related field, you have strong expertise in customer journey mapping, development, and operations. You've successfully created and managed comprehensive digital customer journeys across organisations—whether in a similar position or at a collaborative agency.
Thriving in an international, growth-oriented environment, you're familiar with various digital project management tools. A good understanding of retail business dynamics and experience in B2C is a plus. You're skilled at negotiation and have excellent English communication skills, both spoken and written.
If you're excited to contribute to our growth journey and make a meaningful impact, we'd love to meet you!
What we offer
- A unique position and challenge in a company committed to significant digital investments in the customer journey
- A role in a highly successful international company where you work at all levels, combining development, management, and delivery in a results-oriented environment
- A challenging job with great opportunities for personal and professional development—we take your growth seriously
- A multicultural workplace where people enjoy coming to work; in our latest Great Place to Work survey, Kvik A/S had an overall score of 88% in our Trust Index, a very high level.
- A full-time position based in Risskov, Aarhus, with occasional presence required at our headquarters in Vildbjerg; limited travel expected
- An attractive salary, bonus, pension scheme, and the chance to make a significant impact in an ever-changing international environment
Practical information and application
The recruitment process is handled by INCIPIA. Please send your application and CV as soon as possible by using the link below. We will call in for interviews on an ongoing basis.
You are also welcome to call Hasse Steenbuch, INCIPIA at +45 4010 6280 if you have questions or Kvik’s Chief Marketing & Product Officer (CMPO) Lisa Gøttler at +45 2084 8481.
APPLY HERE
Kvik A/S
At Kvik, we produce beautiful Danish design kitchens, baths, and wardrobes at surprisingly low prices. We think everyone deserves Danish design in their homes, regardless of their budget. Our customers also deserve transparency, whether it’s process, price or how many recycled water bottles went into making their new kitchen.
Our journey began in 1983 when Knud Boel Troelsen founded Kvik in the heart of Jutland, Denmark. He listened to customer complaints about the kitchen industry and set out to create a better experience. He believed that customers deserved quality, transparency and speed at a price they could afford.
Over the years, we have grown from our humble beginnings in Denmark to become a global brand with over 180 franchise stores in 13 countries. We employ around 1400 people, including 300 at our headquarters in Denmark.
We are owned by the Swedish Ballingslöv Group, a part of Stena.
You can read more about Kvik at: www.kvik.com
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