Implementation Consultant

Do you thrive in close customer interaction? Do you enjoy teaching others about new functionality? And could you see yourself supporting the implementation of a crucial healthcare system for care- and social services? Then this is the position for you!

Play a crucial role and contribute to the growth
As our new Implementation Consultant in Cura, you will play a crucial role in ensuring that new customers get off to a great start with Cura and that existing customers continue to gain optimal value from the Cura Product Suite. Your insights from customer interactions will also contribute to our product and service development. In addition to that, some of your key tasks will be to:

• Training superusers and system administrators in the use and configuration of Cura
• Preparing customers for new releases, ensuring that training material are updated, conducting webinars and demonstrating new functionality
• Supporting customers in configuration and giving clear answers to complex questions.
• Developing and maintaining functional documentation to help customers configure Cura as needed
• Collaborating closely with your colleagues in Cura Projects & Services to ensure an excellent customer experience and satisfaction
• In cooperation with our Sales team you will meet new potential customers – demonstrating our Products and being involved in uncovering customers’ needs and ensure that they match the sold solution
• Working with Product Management and Domain Advisors providing valuable insights from customers to our further development of Cura.

Join a diverse, collaborative and ambitious team
As our new colleague, you will join the Cura Projects & Services team. The team consists of Implementation consultants, Solution Architects, Customer Project Managers and a group of BI consultants. Together we deliver all the services that are necessary for the customer to obtain full value of using Cura. We are dedicated to ensure that our customers can deliver care- and social services every day to the most vulnerable people in our society.

A Care- & Social system like Cura is a complex and complicated system. In Cura Projects & service we strive to translate complex and complicated into simple and understandable - making it easy for our customers to navigate. This includes but are not limited to:

• Driving implementation projects including all aspects from writing tenders, training superusers, setting up configurations with the customers as well as the technical systems settings.
• Preparing customers for new Cura releases both in terms of communication and training the customer for new functionality, conducting webinars and demos.
• Handling service requests ranging from guidance and support to complex analytic assignments enabling customers to gain full value from their use of Cura.
• In Cura Projects and Services we enjoy the collaboration with our customers and we face the customers on a daily basis to make sure our customers get optimal benefit from our products. Therefore, you must expect a couple of monthly travel days within Denmark being at customer sites.

Bring your competencies from the municipality care domain into play
Our new colleague is a strong communicator, motivated by helping others, and dedicated to provide the foundation for customer success and satisfaction. We expect that you have extensive experience working with Columna Cura or similar products within the municipality care domain. At the same time, we envisage that you enjoy cooperating with customers and stakeholders, are able to teach others about products, and lastly, are able to speak and write both Danish and English fluently.

Please note that you must be able to present a clean criminal record and have lived in a NATO/EU country for the past seven years as we work with security-classified projects. Read more here.

Never stop developing
Systematic is truly international, proudly Danish and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. It is not just a place to work but a place to belong.

You can look forward to joining our Employees Club offering almost 100 events of both social and professional character a year – plenty to choose from. Our colleagues also highlight our canteen, which serves a variety of delicious and healthy dishes each day. In addition, we offer several employee benefits such as paid Home Internet, health insurance and a company pension scheme. Finally, we are always up for a friendly game of padel at our new padel court in Aarhus!

Start your development here
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today. If you have any questions, you are always welcome to contact us on tel. +45 8943 2000 and ask for Mette Skylvad, Program Manager.