Egypt Job Openings
Giza Systems EG
Applications Operations Engineer
Cairo
October 27, 2024
Job Description
- Provide first-line support for application-related issues.
- Address basic application issues reported by users.
- Log support tickets for issues encountered.
- Escalate incidents to Level 2 support teams as necessary.
Personal Skills
- Ability to convey information clearly and effectively to users and team members.
- Aptitude for identifying issues and developing solutions promptly.
- Ability to collaborate effectively within a team environment.
Technical Skills
- Basic understanding of troubleshooting across various platforms.
- Familiarity with ticketing systems such as Jira and Service Now.
- Basic knowledge of SQL for database queries.
- Proficiency in log analysis tools to identify issues.
- Knowledge of Windows and Linux operating systems.
Job Details
Job Location
Cairo, Egypt
Company Industry
Integration
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
EBS
Managed Services Lo B
Managed Services Lo B
Preferred Candidate
Career Level
Mid Career
Residence Location
Egypt
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