Egypt Job Openings

Deloitte

Innovation Hub I Change Manager Lead, Cairo, Egypt

September 19, 2024

Location

Egypt Delivery Center

Change Manager Lead Cairo. Egypt

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Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.

Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across Portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.

We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.

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The change management lead will play a crucial role by managing and implementing changes to enhance efficiency and productivity. They will focus on people and the organizational side of change, including changes to business processes, systems, technology and job roles. The ideal candidate will have a strong background in change management, excellent problem-solving and root-cause identification skills, be detailed oriented and have the ability to work collaboratively as well as influence various stakeholders including senior management.

Key Responsibilities:

Oversee the change management function and implement a structured methodology for all projects to follow including ensuring templates such as RAID logs, status reports, etc are available, fit for purpose and ready to be deployed.
Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
Manage stakeholders and ensure clear and timely communication about the change, impact on teams and overall benefits/outcomes.
Work with project teams to integrate and priorities change management activities into the overall change plan while ensuring alignment with the firm’s strategic vision.
Drive the overall change book of work, overseeing and challenging each project as well as carrying out deep dives where necessary to ensure no stone is left unturned and outcomes are realized.
Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
Oversee operational readiness ahead of all changes going live including ensuring training was completed, processes are documented, testing was successful, BAU teams are bought in migration plans are in place and access to relevant systems was provided.
Oversee go-live as well as provide support post go-live to ensure processes are fit for purpose and fully functional.
Monitor the adoption, utilization and proficiency of individual changes and ensure they are forward looking.
Ensure change management budget is agreed and on track.
Provide support to the wider Operations team as required.

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Bachelor’s degree in Change Management, Business, or a related field.
A minimum of 5 years’ experience in change management.
Leading teams through significant organizational change.
Programmer strategy, set-up and delivery.
Excellent communication (written and verbal), presentation, and listening skills.
Excellent in MS office especially Excel, Power Point and Power BI.
Self-starter who is resilient, adaptable and flexible as well as able to work in ambiguous situations.
Familiarity with project management approaches, tools and phases of the project lifecycle.
Ability to clearly articulate messages to a variety of audiences.
Experience with large-scale organizational change efforts.
Ability to establish and maintain strong relationships across all levels of the organization.
Ability to influence others and move toward a common vision or goal.
Must be a team player and able to work collaboratively with and through others.
Be forward looking with a holistic approach.
Acute business acumen and understanding of organizational issues and challenges.
Problem solving and root-cause identification skills as well as detailed oriented.
Ability to work under pressure and make hard decisions required to achieve project objectives.
Project management qualification, preferably in Agile.

Personal independence.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

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“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” Dan, Consulting

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Location: Cairo. Egypt

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

Our commitment to you.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

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A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

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