Role Description
We’re looking for a Senior Operations Associate to join our team at World Gate Citizenship & Residency Services in Cairo, Egypt. In this full-time, on-site role, you’ll play a critical part in ensuring smooth daily operations for our global citizenship and residency programs. You’ll handle a variety of tasks, from managing client applications and liaising with international lawyers to keeping our office logistics in check. This role requires someone resourceful, who can find solutions instead of getting stuck on problems, and who thrives on juggling multiple tasks without missing a beat.
What You’ll Be Doing:
Client Management: Handle the processing of client applications for global citizenship and residency, ensuring everything runs smoothly and efficiently.
Coordination: Cooperate with international lawyers and government authorities to manage contracts and meet client requirements.
Operational Oversight: Oversee day-to-day internal operations like office supplies, logistics, and telecommunications, ensuring everything runs like clockwork.
Problem-Solving: Tackle challenges head-on, finding solutions without getting bogged down, and maintaining a positive attitude under pressure.
Multitasking: Juggle multiple priorities, from managing client-facing processes to handling internal logistics, all while staying organized and on top of deadlines.
Record Keeping: Maintain organized, detailed records of client interactions and report regularly on operational performance.
What We’re Looking For:
Experience in operations management, preferably in a service-based or client-focused industry.
Strong problem-solving skills and the ability to stay resourceful and calm under pressure.
Excellent communication and interpersonal skills to work with both clients and international partners.
A knack for multitasking and managing multiple projects without losing focus.
Attention to detail and the ability to think on your feet.
Bachelor’s degree in Business Administration or related field and experience in residency or citizenship services is a plus.
What’s in It for You:
Career Growth: Be part of a rapidly expanding company with opportunities to advance as we enter new markets.
Dynamic Work Environment: Join a team that values innovation and problem-solving, where your input makes a difference.
Competitive Salary: A competitive package that rewards your hard work and dedication.
Collaborative Culture: Work alongside a supportive team in a company that fosters growth, learning, and teamwork.
Global Exposure: Gain experience working with international clients and partners in a high-impact, fast-paced industry.
Apply by sending your CV to: ferial.farouk@wgcitizenship.com
Job Type: Full-time
Pay: E£10,000.00 - E£15,000.00 per month