Company Description
Be a part of ITS cutting-edge technology world. Founded in 2010, Information Technology Solutions (ITS) delivers technology solutions excellence with Cybersecurity, Fraud & GRC solutions to accelerate business to a world of digital innovation. With tech gurus and teams across Egypt and the Middle East, ITS ensures excellence and constant innovation in the cybersecurity landscape.

Job Description
The SOC Manager is responsible for leading the Security Operations Center, overseeing a team of security analysts and engineers. The role involves ensuring effective monitoring, detection, and response to security incidents while continuously enhancing SOC processes, tools, and capabilities. The SOC Manager also integrates threat intelligence into daily operations and ensures compliance with security regulations, providing regular performance reports to senior management.

Standard Job Requirements

• Provide first line supervision to direct reports

• Strategic planning on service enhancements.

• Manage shift schedule.

• Leads the security operations team and reports to the higher management level.

• Log source onboarding process follow up

• Solve various SOC challenges on level of technology, People and process

• Oversees hiring, training, and evaluating SOC staff.

• Evaluates, creates, and modify processes.

• Assesses incident reports.

• Develops and implements crisis communication plans.

• Supports audits.

• Measures SOC performance metrics.

• Reports on security operations to executive management.

• Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches.

• Review and verify daily, weekly, monthly, quarterly, and annually SOC reports.

• Completion of assigned tasks with maximum performance as per SLA defined in SOC processes .

Functional and Technical Competencies
Must have:

• College Degree or equivalent

• 3 to 5 years prior supervisory or technical team lead experience

• Practical experience in SIEM technology on level of log source integrations and trouble shooting

• Practical experience in SOC technology such as EDR, TIP, SOAR, NDR, Brand Protection

• Excellent people-management skills

• Ability to work in a high stress environment

• Ability to interact with staff, peers and customers on a technical and professional level

• Effective verbal and written communication skills

• Passion and drive to work in start-up division with potential of significant growth in scope and services

Nice to have:

• Prior experience in Information Security or Managed Services strongly preferred

• Risk management and compliance