The Role
Job Description Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Auto; one of Raya's subsidiaries is hiring a Workshop Team Leader - Engineer What will you do: - Provides on-going troubleshooting and overseeing the maintenance and repair of Vehicles with RAM technician to ensure smooth maintenance and enhance customer experience. - Monitors spare parts to ensure that the right parts are in stock and in the proper quantities. - Educates the service technician team through training sessions about new product launches, prevalent problems, and any other feature that can improve their repair expertise. - Ensures the availability of all necessary tools and equipment to ensure the efficient operations. - Manages warranty claims, making sure that damaged products are fixed, resulting in satisfied customers. - Validates that claims fall under company warranty provisions and approve claims releasing technical assessment report - Monitor workshop KPI 's and daily report the workshop activities to the managers.

Requirements

• Minimum 2 years of experience - Automotive Experience - Service repair & workshop is preferable - Bachelor degree in Engineering - English proficiency is a must - Mechanical & Electrical knowledge What is unique about Raya: - Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development. - Are you looking for career progression ? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities. - Are you looking for a rewarding environment ? Raya's top achievers are awarded annually with an international 5 days trip. - Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives. - Are you a foodie? Exclusive discounts for Raya employees at Raya's Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris). Skills - Strong Leadership skills - Ownership - Functional Skills

About the company
Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, Bari Q, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.