• Define and manage the AMS resourcing strategy.
• Oversee end-to-end ICT support operations delivery and development, ensuring alignment with business objectives and cost efficiency.
• Lead SIAM and technology and change management service teams; set vision and targets, and collaborate with cross-functional teams to understand business requirements, ensuring service delivery meets expectations and provides seamless service.
• Ensure services align with target architecture, security policies, and standards.

• Proven experience defining resourcing strategies, ESM implementations, ITSM processes and CI/CD pipelines.
• Experience as a 2nd level manager with relevant platform management background.
• Experience in platforms such as Servicenow, Github, Solarwinds or similar.
• Experience in cost and vendor management and negotiating third-party agreements.
• Demonstrated ability to drive strategic initiatives and deliver measurable business results.
• Good understanding of financial processes and SAP solutions.
• Fluent Finnish and English skills are required.

• You will have the opportunity to work for one of Finland's largest companies. We employ around 17,000 people in the Nordic and Baltic countries, and our operations impact the daily lives of millions of people.
• You will have an excellent opportunity to develop your career and skills through diverse tasks, development projects, and training programs.
• We believe that every employee at Posti deserves caring leadership. All our managers undergo Caring Leader training, and together, we are building a caring work culture.
• We promote a diverse and inclusive work environment. Additionally, we are pioneers in our industry in building a more sustainable future. Our goal is to operate entirely fossil-free by 2030. We aim for net-zero emissions in our own operations and throughout our value chain by 2040.
• As part of our employee benefits, we offer comprehensive occupational healthcare through Mehiläinen, e Passi benefits for culture, sports, and commuting, an excellent gym and group exercise classes at our Ilmala office, and lunch at discounted staff rate. You will also get to participate in events organized by the Posti Group’s occupational wellbeing foundation (e.g., amusement park days, concerts, sports events).
• We work according to our hybrid model, both in the office and remotely.