Commercial & Operations ensures we are the most competitive in each of our businesses, throughout the lifecycle. Commercial and Operations has a crucial role in helping KONE to be faster, nimbler, helping our frontlines to serve our customers better than any other company in the industry.

We are now looking for a customer-oriented

Offering Manager

to Modernization in Commercial & Operations unit.

Modernization Offering Manager is responsible for long-term offering competitiveness and the offering management activities in modernization offering team. The offering manager owns the offering specification, target markets, product features, costs, development and offering level P&L. S/he works closely with R&D, Operations, Supply line, Sales and Areas converting offering needs to business case and competitive offering. S/he supports the successful deployment of new offerings to secure the benefit realization and customer success.

This role reports to the Head of Modernization Offering. The preferred location of the position is Espoo, Finland or flexible location on one of the KONE frontlines.

Key responsibilities

Collaborate with Product Management and other stakeholders, convert offering needs to business case and competitive offering:

• Drive the product and solution development needs and roadmap based on customer needs from the markets.
  
• Communicate the agreed and aligned offering and development priorities to R&D counterparts as well as continuously cooperate with KONE Supply Chain and operations.
  
• Ensure governance and alignment with R&D, including implementation, ramp-up and ramp-down of products and new releases.
  
• Represent global modernization offering team on tribes and acts as business owner on projects.
  

Owns the offering specification, target markets, product features, costs, development and offering level P&L:

• Define, track, and take corrective action based on the full-chain business results and KPIs.
  
• Is knowledgeable of the portfolio volumes and what options are selling, to be able to manage the development focus of the portfolio.
  
• Defines the basic value and differentiation that KONE solutions provide to our customers.
  
• Follows industry development and competitor offering development.
  
• Follow up and drives favorable cost development of the offering.
  

Supports the successful deployment of new offerings to secure the benefit realization and customer success:

• Follows up the pilots to ensure knowledge transfer from project to operations.
  
• Ensures offering (product, supporting information, customer value) readiness to roll out.
  
• Support Offering Deployment manager on front line deployments.
  

Requirements for the role

• Technical university level degree
  
• 5-10 years' experience of the industry, development or field operations.
  
• Solid knowledge of offering management principles and methodology
  
• Understanding of competitor landscape, industry technology and modernization activities
  
• Understanding full-chain business related KPIs and success factors
  
• Customer lifecycle understanding and capability to argument customer value
  
• Ability to independent driving for results on matrix organization
  
• Defining business case, plan with timelines and deliver plan
  
• Project management and business analytics experience
  
• Capability to support technical sales
  
• Fluent English language skills
  
• Solid presentation and communication skills and experience on presenting on LT level.
  
• Facilitation and collaboration skill
  

What we offer

As KONE is a global leader in the elevator and escalator industry, this is a key role and a great opportunity to build the future cities through improving how people live, work and play in the cities and to help us continue innovating and making magic happen also in the future.

You will be working with highly dynamic teams significantly investing time and effort on how we develop services and solutions. You get a chance to work with and participate in further developing products that are used by billions of users in daily basis. Products that are widely recognized by their quality and innovation.

Now you have a great opportunity to join a team of skilled colleagues, work in a global environment, and being part of our journey which supports our new strategy!

Ready to join our flow?

For additional information, please contact Hiring Manager Minna Pirkkanen either via email minna.pirkkanen@kone.com or by calling on Wednesday 30th October between 12-2 EET time to +358456717828.

If you see that you have the experience and qualities to be successful in this role, please submit your application with your updated CV and cover letter by November 3rd 2024.

#LI-GO

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers