About the Job

Sanofi Specialty Care North Europe
In Sanofi Specialty Care North Europe we want to improve people’s lives and transform the practice of medicines by ensuring that our treatments in Hematology, Oncology, Rare Diseases, Neurology, Rare Blood disorders and Immunology reach the patients in the markets we serve. As a team we focus on both our transformation and our people to be successful in achieving this ambition in the current external environment.

This role
In this role you are responsible for the commercial success of the treatments you represent in the field within the geography you cover.

Main responsibilities:

• Manage great customer experience: Ensure the understanding and execution of the relevant Customer Journey & Experience strategy and tactics of the GBU within your area.
• Implement and regular monitoring of the individual customer journey by leveraging the cross functional team work with customer support, COE´s ; HQ
• Work with HCPs to remove barriers to prescription at the account/regional level.
• Build strong relationships with KOLs and key customers to create long-term partnerships and identify customer needs.
• Stay up-dated on national/regional market access processes affecting access to product portfolio – work in close collaboration with local market access team to support market access activities.
• Study and be updated on respective therapeutic area data
• Collaborate in brand team to provide bottom-up input on needs, share insights and learnings, as well as leverage global and NE materials, resources, campaigns, and initiatives that support and drive customer engagement
• Adhere to the policies, standard operating procedures and regulations both from a Country and Sanofi perspective to maintain the highest standard of compliance, ethics and business integrity.

About You

• Strong communicator with networking skills
• Patient and customer-centric mindset
• Team player with collaborative approach
• Maximize execution by operating with a One Sanofi focus through every external touchpoint by understanding the full Sanofi footprint and strategy within the country and therapeutic area.
• Be a self-reliant starter to prioritize the effort and optimize the experience for the physicians and HCP’s in your network to create biggest possible impact.

Technical skill

• Relevant experience in pharmaceutical sales with specialty care portfolio

• Scientifically savvy and focused
• Clear understanding of omnichannel engagement
• Deep understanding of customers and accounts
• Requires deep understanding of TA, product(s) and competitor landscape

Other

• Externally focused field-based role
• Travelling is expected in order to visit and engage with HCPs/KOLs across the country as well as attending scientific events
• Having a network of customers within therapeutic area is preferred.
• Travelling also required for internal country, Nordic or NE meetings and to international congresses

#LI-EUR #LI-Hybrid