Finland Job Openings
ABB Oy
Warranties and Customer Support Engineer
Helsinki
FULL TIME
August 14, 2024
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.
Your role and responsibilities:
We are looking for a Warranties and Customer Support Engineer at ABB Oy, Service Supply Unit, Large Motors & Generators in Helsinki, Finland.
In this role, you will work with customer projects and specific issues on a wide global rotating electric machine market. You will be covering specialist activities including the operative customer case issue resolution, customer communication and interaction with motors and generators factories.
Warranties and Customer Support Engineer operates fluently in customer interface to maintain and promote both excellent customer service and local factory interests. Abilities to collaborate with all stakeholders is expected.
Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits.
This position reports to Customer Support Manager.
The work model for the role is: #LI-hybrid
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #My ABBStory
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.
Jätä hakemus: https://careers.abb/global/en/job/92268918/Warranties-and-Customer-Suppo...
Yhteystiedot: Interested in joining the crew? Please apply for the position by August 30, 2024. We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website www.abb.com.
For more information contact Customer Support Manager Tapio Rantala, tel. +358 50 3321320.
Työpaikan osoite: Strömbergintie 1, 00380 Helsinki
Palkkaus: -
Työ alkaa: Työskentelyn aloitus sovitaan yhdessä
Työaika: Kokoaikatyö
Työn kesto: Toistaiseksi voimassa oleva
Hakuaika päättyy: 30.08.2024 20:59
Ilmoitus jätetty: 14.08.2024 10:20
Työmarkkinatorin ilmoitusnumero: 392097d8-d284-4112-8811-3a24dd33a486
Lähde: Työmarkkinatorin asiakastietojärjestelmä
.
That's our story. Make it your story.
Your role and responsibilities:
We are looking for a Warranties and Customer Support Engineer at ABB Oy, Service Supply Unit, Large Motors & Generators in Helsinki, Finland.
In this role, you will work with customer projects and specific issues on a wide global rotating electric machine market. You will be covering specialist activities including the operative customer case issue resolution, customer communication and interaction with motors and generators factories.
Warranties and Customer Support Engineer operates fluently in customer interface to maintain and promote both excellent customer service and local factory interests. Abilities to collaborate with all stakeholders is expected.
Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits.
This position reports to Customer Support Manager.
The work model for the role is: #LI-hybrid
You will be mainly accountable for:
- Leading the customer case resolution process to provide excellent customer service
- Accountability for case-related problem solving and lessons learned
- Building and maintaining relationships with industrial customers on a global market and with key internal stakeholders. Supporting motors and generators factories in collection and utilization of customer feedback
- Contributing to development of local working methodologies and processes
- Contributing to proactive Health, Safety, Environment and Integrity culture
Qualifications for the role:
More about us:
- Experience in electric or other rotating machines
- Experience in customer support and collaboration
- Solution-focused, collaborative and target-oriented approach
- Sense of ownership, urgency and demonstrated problem-solving skills
- Good written and spoken communication skills, as well as working proficiency in written and spoken English and Finnish. Other language skills are considered an advantage
- B.Sc. or M.Sc. in engineering, business or another relevant field
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #My ABBStory
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.
Jätä hakemus: https://careers.abb/global/en/job/92268918/Warranties-and-Customer-Suppo...
Yhteystiedot: Interested in joining the crew? Please apply for the position by August 30, 2024. We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website www.abb.com.
For more information contact Customer Support Manager Tapio Rantala, tel. +358 50 3321320.
Työpaikan osoite: Strömbergintie 1, 00380 Helsinki
Palkkaus: -
Työ alkaa: Työskentelyn aloitus sovitaan yhdessä
Työaika: Kokoaikatyö
Työn kesto: Toistaiseksi voimassa oleva
Hakuaika päättyy: 30.08.2024 20:59
Ilmoitus jätetty: 14.08.2024 10:20
Työmarkkinatorin ilmoitusnumero: 392097d8-d284-4112-8811-3a24dd33a486
Lähde: Työmarkkinatorin asiakastietojärjestelmä
.
ABB Oy
Helsinki
Uusimaa
Hybridityö, Kokopäiväinen, Vakituinen
Julkaistu 14.08.2024
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