Germany Job Openings
Uber
Account Manager (m/w/d), Uber Eats, Munich
Munich
FULL TIME
October 21, 2024
Despite being a worldwide company, Uber Eats' path to success originates from a strong local presence, being deeply involved with our restaurants and delivery partners in this journey. The Account Manager role embodies this strategy, by driving the development of specific restaurant portfolio with a focus on top partners. This role is a rare opportunity to support the growth of Uber Eats in Munich and Southern Germany with a strong sense of ownership. The role calls for a combination of operational mindset, commercial acumen and outstanding relationship management skills. You should thrive in an all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.
What You Will Do
- Drive growth and business performance in your assigned account portfolio (100+ accounts) by focusing on improving the experience for restaurants, delivery partners, and consumers using our platform
- Foster deep relationships with top restaurant partners identifying and acting on opportunities to take their delivery business to the next level through intentional business development and marketing plans
- Ensure we have the best restaurant offering and optimize their operational KPI performance
- Identify and initiate new partnership opportunities in your city
- Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
- Act as an ambassador of Uber Eats mission, brand, and product
- At least 2+ years of professional experience in Account Management, Business Development, Marketing, Operations, or similar
- Bachelor's Degree or equivalent, Master's Degree a plus
- Passionate about working with top restaurants and building a business together
- Highly autonomous - able to work with minimal oversight
- High adaptability to change and ability to execute quickly
- Comfortable to prioritize among competing tasks
- Outstanding listening, communication, and organizational skills
- Data-driven decision-making mentality and sound commercial judgment
- Experience working with Google Sheets/Excel is a plus
- Fluency in German and English
- SQL knowledge
- Previous sales experience is a plus
- Account Management with 100+ accounts
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