Germany Job Openings
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Veeva Systems
Product Expert - Clinical Data Management Systems - Europe
Berlin
FULL TIME
November 1, 2024
Country: Germany
Remote Work Available: Yes
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a highly motivated individual with life science industry experience in software product management or consulting to drive customer success with our Veeva Vault Clinical Data Management products, Electronic Data Capture (EDC), and Clinical Database (CDB), in Europe.
As part of the European and global Product Expert teams, you will play a key role in the Product organization. You will advocate for the voice of the customer to shape the product roadmap while representing the product organization in customer meetings, online communities, and industry events. To realize the value of our product innovations, you will be creating valuable resources for both internal and external stakeholders.
This role is ideal for someone passionate about Clinical Data Management systems and processes, eager to collaborate with customers, and excited to drive their success.
- Be the product evangelist and provide subject matter expertise for the Veeva Vault Electronic Data Capture (EDC) and Clinical Database (CDB) products
- Stay up to date with the latest features and roadmap direction, and engage with customer stakeholders to communicate product capabilities and vision
- product information and best practices and educate customers on our Vault Clinical Data Management applications through customer meetings and online communities
- Be the customer advocate for future product innovations. Gather, analyze, and prioritize customer feedback and product gaps and incorporate these insights into release planning and the roadmap strategy
- Collaborate with Product teams across Veeva Vault applications to deliver valuable resources for product and release communication
- Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support
- 5+ years in a software product management and/or a life sciences software consulting role. Comparable roles considered
- Experience in using and/or implementing Clinical Data Management applications and processes
- Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
- Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote
- Strong analytical skills and English skills (written, verbal, and formal presentations)
- Self-directed team player with a positive attitude
- Willingness to travel up to 15%
- Based in Europe (with the ability to work across time zones)
- Veeva Product experience
- SQL knowledge
- Fluency in another European language
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
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