Greece Job Openings

Novibet
Campaign Execution Specialist
Athens
FULL TIME
October 31, 2024
Who We Are
Founded in 2010, Novibet is a leading Game Tech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.
Why Novibet
At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.
What you will work on
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Handle daily promotions for both Online Sportsbook and Casino
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
- Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.
What you bring
- Prior experience in a similar role or customer support department within the industry will be a plus
- Experience in using CRM tools/ campaigns
- Passion about sports and excellent knowledge of online gaming products
- Excellent communication and a team working spirit
- Fluency in both English and Greek language
- Flexibility to work on shift rotation 24/7
What we offer
We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:
- Competitive Compensation: Attractive salary and bonus scheme
-
- ️Health insurance: Group health & medical insurance package
- Top-Notch Equipment: All the tools you need for your role
- Career Growth: Focused career development, performance management, and training opportunities
- Alternative Transportation: Shuttle buses & Carpooling options
- Inclusive Environment: A welcoming, international, and multicultural team
- Engaging Activities: Exciting events, sports, and team-building activities
At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.
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