Description

IMPACT was founded in 1998, based in Greece, and pioneered in the IT sector, implementing significant projects in the domestic market and abroad. The company is the leading certified provider of e Invoicing services, and from 2022, it is part of the SOFTONE Group of companies. IMPACT's portfolio of offered solutions covers the entire range of the supply chain, from forecasting needs and order proposal, delivery, invoicing, archiving and document management to payment management and tracking. The company interconnects over 50,000 companies worldwide, ensuring the quality and reliability of its services by implementing the international Information Security Management System-ISO 27001:2013. With IMPACT's solutions, companies reap significant benefits such as reducing operating costs, automating document management, optimizing internal processes, and adding value to their product. For more information, please visit www.impact.gr.

SOFTONE Group is one of the largest cloud-based business software providers in Greece and SE Europe. The Group consists nine leading brands (Soft One, UNISOFT, PROSVASIS, Regate, IMPACT, cosmo ONE, Global Sustain Technologies, Sunsoft and Twinsoft) , employs more than 700 professionals and counts more than 60,000 active customers.

SOFTONE IMPACT is looking for a Sales Administrative Assistant to join our team.

Your Role

As a Sales Support Specialist you will play a crucial role in ensuring the smooth functioning of the sales team by providing administrative and operational support. Your primary responsibility will be to assist the sales team in achieving their targets and enhancing customer satisfaction. This position involves close collaboration with sales representatives, customers, and various internal departments to streamline processes and contribute to the overall success of the sales function.

Your contribution to the success of the team:
Customer Interaction:
Act as a primary point of contact for customer inquiries and requests. Respond promptly and professionally to customer emails, calls, and messages. Coordinate with Key Account Managers to gather necessary information for customer support

Proposal Preparation Processing:
Facilitate and manage the end-to-end financial proposal preparation and sales orders under the guidance of Key Account Managers

Documentation and Reporting:
Maintain and organize sales documentation, contracts, and CRM records
Assist in preparing sales presentations and proposals

Communication and Coordination:
Communicate effectively with internal teams to gather information and address customer queries
Coordinate with finance for invoicing and payment-related matters
Collaborate with Sales Team & Marketing Dept. to ensure alignment between sales efforts and promotional activities

Sales Team Support:
Assist Key Account Managers in managing their schedules, appointments, and travel arrangements
Provide administrative support for sales meetings, conferences, and events

Customer Relationship Management (CRM):
Utilize CRM and ERP tools to update and maintain customer information
Monitor and report on customer engagement and interactions

Your Qualifications & Skills

2-3 Years previous working experience in similar position
University degree in Business or similar
Excellent knowledge of the MS Office suite, understanding ERP/CRM basic functions
Excellent knowledge of English language
Very good organizational and time-management skills
Strong written and verbal communication skills
Attention to detail, accuracy and ability to manage multiple priorities
Ability to work as a team member
Ability to work under pressure

Your Benefits

We are growing our team with the vision of attracting and developing talented professionals who will contribute to the growth of the company. As a result, we offer:

Competitive remuneration package

❤️Private health insurance & pension plans

Hybrid working model & flexible working hours

Opportunity to work alongside experienced people who are always eager to mentor

Funded training & development opportunities

Subsidized onsite high quality catering food services & snacks

‍ ️Psychological and Nutrition Support services

Our core values and competencies define us every day and make us stand out:

We innovate
We foster security
We focus on sustainable development
We care about people
We are connected

Do you feel excited about the above? If so, apply to this job opportunity.